AddressAre you looking for a long term stable career, with an employer that values loyalty?
Sick of churning through roles with unstable companies not knowing where your future lies?
At Centurion Garage Doors we are looking for staff who seek stability, support and a long term stable career.
We offer a business that’s been established for over 45 years, even has many employees that have been with the business for well over a decade, and provides a modern, supportive and friendly working environment, with a team led by a proactive, supportive and happy manager to support you, ensure you receive great ongoing training and support, and have peace of mind you are working for a company the values long term employees.
We are offering a Full time role, Monday to Friday, normal business hours, full time salary, paid weekly including all entitlements of annual leave, public holidays off, no weekend work required.
You will be working in a modern office, with great staff amenities, your own desk/workstation (no hot desking), with a small but awesome team of like minded Customer Service people, supported by a great hands on friendly manager (who by the way started out in the role but has progressed through our business to the Customer Service Manager role).
If you are Customer Service orientated and like the idea of being able to provide support to a group of regular clients who will get to know you, build rapport with, give them uncompromising service yet be the person they know they can trust and work with to help their businesses work with our business, then we want you in our team.
About you
As the ideal candidate, you will be highly organised, approachable and proactive, with exceptional time management skills. Your ability to understand the needs of the customer and your commitment to giving them uncompromising service will be the cornerstone to this role. You will present yourself with confidence and professionalism, backed up with experience in a similar role. This is a hands-on role with an emphasis on a high level of Customer Service and attention to detail.
What we need you to be :
- Great on the phone communication skills
- A great listener
- A problem solver
- Have a high level of computer and keyboard skills
- Want to work with a great friendly team
- Enjoy talking to all levels of people
- Have a Can Do attitude
- Can multitask
- Want to help customers by being solutions orientated
If you can tick yes to these things, then please ask yourself these questions
- Do I want employment stability?
- Do I like working with a fun friendly team?
- Do I love dealing with people?
Because if you say yes to those, then we really want to talk to you about coming to work for us.
What you will be doing
First and foremost you are there to support our long term and loyal customers, and help support and induct new customers into our business.
Daily you will be …
- Dealing with incoming client enquiries via phone and email
- Problem solving to achieve prompt and sustainable resolution for related queries liaising effectively with the relevant operations and sales areas
- Accurate data entry of new orders
- Maintain excellent product and technical knowledge based on our in house training
- Supporting our infield Business Development Managers
- Build strong relationships with employees of Key Accounts
- Perform general office duties
That’s the formal stuff. But every day you will also ..
- Get to be part of a small but awesome team
- Learn new things
- Be presented with new opportunities
- Meet and talk to new people
- Get to help people and give them solutions to problems
- Come to work in a happy, friendly and supportive environment
So what now?
So, If you have previous experience in a similar role and effective MS Office computer skills then this could be the role for you.
This is a full time role, based at our Stapylton (just behind Yatala) Manufacturing facility between Brisbane and the Gold Coast, with office hours of 8.30 am to 5.00 pm Monday to Friday.
We have off street parking, a comfortable modern office with great amenities, and most importantly, a great team.
Sound all too good to be true? There is only one way to find out and that’s to apply.
This position needs to be filled as soon as possible for an immediate start. We are ready to interview right now.
For an opportunity to become a valued member of our team, please check the salary guide, submit a cover letter along with your resume and apply on-line.
