Company

Temp And AgnewSee more

addressAddressSydney, NSW
CategoryAdministrative

Job description

Location: Sydney CBD
Salary Package:
$75,000 + Super
Role Highlights: Responsible for providing support and guidance to customer queries.
  
Role Overview:

A Leading insurance company based in Sydney CBD is looking for a proactive and driven Policy Support Specialist to join there team.  
  
Responsibilities:
  • To provide support and guidance to customers through outbound communication channels (email/phone).
  • Assist and resolve any queries from current and new policyholders in a timely and efficient manner.
  • Offer proactive advice and solutions to all customer enquiries.
  • Perform administrative tasks and enter data as required.
  • Deliver exceptional Customer Service to achieve satisfactory outcomes.
  • Accurately record all enquiries within CRM Systems.
Candidate Profile:In order to be successful in this role, you will be an experienced Customer Service Representative.
  • Minimum 2 years' Customer Service experience.
  • Proficient computer and organizational skills.
  • Excellent communication skills.
  • Ability to work in a fast paced environment.
  • Motivated with the ability to work in a team/independently.
  • Ability to liaise with external stakeholders in a professional and confident manner.
  • Well-spoken with a good phone manner.
  • Strong data entry and administration skills.
  • Previous experience within financial sector desired.
  • Must be a Permanent Resident/Australian Citizen.
Company, Culture and Benefits:
  • Full time, Permanent role
  • ASAP Start
  • Based in Sydney CBD
  • Leading insurance company
  • Career Development
  • Supportive team/great culture
  • Flexible working arrangement
 
 
 
APPLY NOW;
By hitting the apply now button or contact *******@tempandagnew.com.au
Additional information
  • Full Time, Permanent role, Close to public transport
  • 9-6pm, $75,000 + Superannuation
  • Based in Sydney CBD, flexible working arrangement after training
Refer code: 2250386. Temp And Agnew - The previous day - 2024-05-23 08:25

Temp And Agnew

Sydney, NSW
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