Customer Service/Admin

Based in Carrum Downs, this company specialises in restoration of damaged sites. They are currently looking to add some additional staff to their growing team. These roles include, admin, customer service, scheduling and payroll admin. These postions are all temp to perm. Working Mon to Fri 8:30am - 5pm in their office.

Duties

• Inbound and outbound calls
• Schedule daily booking
• Confirm and enter job details
• Liaise with Project Managers and other stakeholders
• Complete reports, quotes and other ad hoc administrative tasks
• Provide outstanding customer service and strive to achieve targets and KPIs

Skills and experience

• Proven customer service experience in a fast-paced role (insurance or construction industry highly beneficial)
• Strong computer skills and able to use internal systems
• Great attention to detail
• Organised and excellent time management skills
• Motivated and proactive

If you are looking for a new opportunity, please click APPLY now.

Please note, all initial interviews will be conducted via Skype/FaceTime/WhatsApp, so please ensure you have this capability before applying.