Customer Services Consultant (Casual)

Our amazing team are needing assistance in serving our valued customers at Coolangatta Airport!Casual position available (3-4 days per week)Entry level role with training providedSupportive, friendly, and caring cultureAbout the RoleAs what we call a Rental Sales Agent, you will be the face of our business! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer enquiries.Key Responsibilities will include:Establishing customer car rental needs by actively listeningReview in detail Avis Budget Group's various add-ons and services as to determine what may best suit the customer.Communicate rental procedures and guidelines effectively.Complete rental bookings in a timely, efficient and accurate mannerAnswering customer questions and inquiriesWhat we’re looking forApplicants must have a full and valid driver’s license.This is a casual position that requires a minimum availability of 3-4 days per week where you will be scheduled to work during our operating hours being Monday to Sunday, 6 am to 11 pm.Ability to work in a fast-paced environment while delivery exceptional customer service.Previous experience within retail, hospitality, customer service, sales or similar rolesAbility to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental information.Benefits and Perks$31.09 including casual loadings + commission incentives.Wellbeing programme incl. life insurance + discounted health insurance + superannuation optionsAccess to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much moreEmployee discounts on car rental across Avis Budget GroupEmployee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeingFull training provided to help you achieve your goals & reach your potentialDon't delay we want to hear from you today! Put yapplication forward to be considered for this position.About Avis Budget GroupWe don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.CoolangattaQueenslandAustralia