Job description
Call Centre & Customer Service Customer Service Melbourne Part-time Part time (9am - 3pm) or close to. Eastern Suburbs location or WFH. Greenfield role - so a perfect opportunity to help set processes up. This hugely successful local technology business has over 300 customers in Australia and is about to scale across the US. It is the perfect time to join a business like this, presenting the opportunity to actively impact their journey and your own career as they grow. This is a Part Time role - (9am - 3pm) 5 days a week, or similar hours. As the Customer Success Specialist, you will play a pivotal role in ensuring customers derive maximum value from the platform. You'll be the primary point of contact for customers, guiding them through the onboarding process, providing ongoing support, and helping them unlock the full potential of the software. Responsibilities: Lead the onboarding process for new customers, ensuring a…
Click here to view more detail / apply for Customer Success Specialist - SaaS Platform