About Moddex:
Want to work for one of Australia’s Best Places to Work as selected by the Australian Financial Review in 2024? Look no further…come thrive at Moddex.
Certified as a Great Place to Work® since 2021, Moddex have an award-winning culture, we’re anything but typical in our industry, and that’s just the way we like it.
Don’t just take our word for it though. Based on our 2024 Great Places to Work Survey our Australian and New Zealand team say:
- When you join Moddex you are made to feel welcome. (99%)
- Management are approachable and easy to talk to. (98%)
- People celebrate special events at Moddex. (98%)
- Moddex is a great place to work. (96%)
- We have unique benefits at Moddex. (95%)
- Moddex empowers me to thrive in work and life. (95%)
We are an innovative organisation and Australasia’s leading manufacturer of modular handrail and balustrade systems. We’re growing rapidly and are looking for A-Players to join our winning team!
About the Role:
We are seeking a highly motivated team member to join us in a Customer Support role in Maryborough QLD. This is a busy role in a dynamic and fast paced environment, you will be accountable for the Backup and Support to Business Development and Customer Support with Data entry, Sales support and various other duties.
Your days will be busy and varied, and will include:
- Following up on Tender Quotes
- Collating, preparing and sending reports
- Lead Generation & Telemarketing
- Taking tendering related phone calls from clients during staff absences
- Data entry
- Monitoring incoming emails
About You:
You will thrive in this role if you have a positive attitude to work and are willing to be trained.
- Telemarketing experience desirable
- Excellent written and verbal communication skills
- Excellent time management
- Proficient across Microsoft Suite (Outlook, Word, PowerPoint, Excel)
- Strong customer service skills
- Problem solving and decision-making abilities
- Strong sense of confidentiality and professionalism
- Attention to detail
- Exceptional at multiskilling
- Adaptability
- Accountability
- Professionalism
- Ability to embrace change
Why Moddex?
Our vision is to provide a trusted pathway in work & life. At Moddex our team are empowered to thrive. We invest in the personal, professional, social & financial wellbeing of our team.
Why? It’s simple - when the team thrives, Moddex thrives.
There are simply too many benefits to list them all, but below are a few of the teams’ favourites:
- Profit share for all employees regardless of position.
- Individualised Development Pathways tailored to your career goals.
- Access to Perkbox, giving you 24/7 access to hundreds of perks and discounts at major retailers, complimentary guided workouts, mental health wellbeing tools and more.
- Team and Leader led recognition and reward programs. At Moddex we love to celebrate.
- Anniversary Leave – a day off to celebrate you joining the Moddex team.
- Birthday darts (Yes, we play darts to win prizes on your birthday. As we said, we really do love to celebrate!)
If you want to live your best life and do your best work, apply now.
What are you waiting for? Come thrive at Moddex.