Company

Hays RecruitmentSee more

addressAddressAdelaide, SA
CategoryCustomer Service

Job description

Join a Customer service team for a State Government Project

Your new company 
This State Government Department are working to support South Australians across all life stages from childhood to adulthood, by providing access to essential integrated services. They are committed to providing support that every child needs for their aspirations. They are seeking multiple customer service team members to provide phone support for a project commencing late July for 6–7 weeks. 
Your new role 
Will be providing exceptional phone support to callers, including assisting them with navigating a website and accepting offers. You will be able to identify calls requiring escalation to a senior member and, between calls, will provide administration assistance to the wider team. 
What you'll need to succeed 

  • Previous experience working in a call centre or phone-based role 
  • An interest or experience in Information Technology would be beneficial.
  • The ability to deescalate callers 
  • Availability to commence for mandatory training on the 22nd July 
  • A Working with Children Check is required for this role.
  • What you'll get in return 
    A temporary role within the state government, for 6–7 weeks working in a customer-centric project with 1 week of dedicated training. A CBD office location and a competitive hourly rate of $42 + Super per hour.   

    Temporary and contract workers through Hays also enjoy a wide range of benefits including:

  • Weekly pay cycles
  • Nominated choice of Superannuation fund
  • Online timesheet submission and approval
  • No hidden fees or costs for our services
  • Regular contact with local Adelaide consultants throughout the duration of your assignment.
  • What you need to do now 
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Nicola Cowan.  
    If this job isn't quite right for you, but you are looking for a new position within the State or Federal Government, please contact the Hays Government Team on 08 8943 60***for a confidential discussion about your career. 
    #2873320
    Refer code: 2453851. Hays Recruitment - The previous day - 2024-06-28 08:50

    Hays Recruitment

    Adelaide, SA

    Share jobs with friends

    Customer Support Officer

    Northline

    Regency Park, SA

    2 days ago - seen

    Electoral Service Support Officers, SA Operations

    Australian Electoral Commission

    Adelaide, SA

    6 days ago - seen

    Customer Support Officer

    Bendigo & Adelaide Bank

    Adelaide, SA

    2 weeks ago - seen

    Support Officer - Student Engagement and Customer Service

    Tafe Sa

    Regency Park, SA

    2 weeks ago - seen

    Customer Support Officer (Indigenous Identified)

    Flinders University Of South Australia

    Bedford Park, SA

    2 weeks ago - seen

    Senior Support Service Officer

    Central Adelaide Local Health Network

    Northfield, SA

    3 weeks ago - seen

    ICT Help Desk Support Officer

    St Paul's College

    Gilles Plains, SA

    a month ago - seen

    Customer Support Officer - Casual

    Infoxchange

    Adelaide, SA

    a month ago - seen

    Support officer - multiple

    Face2Face Recruitment

    Port Augusta, SA

    2 months ago - seen

    Support officer - multiple

    Face2Face Recruitment

    Port Lincoln, SA

    2 months ago - seen

    Support officer - multiple

    Face2Face Recruitment

    Whyalla Norrie, SA

    2 months ago - seen

    Support officer - multiple

    Face2Face Recruitment

    Port Pirie, SA

    2 months ago - seen

    Customer Support Officer

    Northline

    Regency Park, SA

    2 months ago - seen

    Customer Support Officer

    Infoxchange

    Adelaide, SA

    2 months ago - seen

    APS3 Customer Support Officer - Federal Government

    Select Aust Sydney

    Adelaide, SA

    2 months ago - seen

    Customer Support Officers (Invoicing)

    Peoplewise Consulting Limited

    Adelaide, SA

    2 months ago - seen

    Information Management and Release Officer

    Lifetime Support Authority

    Adelaide, SA

    2 months ago - seen

    APS3 Customer Support Officer - Federal Government

    Randstad

    $39.00 per hour

    Adelaide, SA

    2 months ago - seen