Position DetailsReference Number 183580
Position Title
Customer Support Officer - Applications
Employment Status Permanent Full Time
Program SWARH
Location Swarh
Salary $0.00
Hours Per Fortnight 80
Position Summary- Join a responsive customer focused team in a fast paced environment
- Enjoy a role that maximises your potential and enables you to achieve your own ambitions
- Full time permanent position – 80 hours a fortnight
Guided by our values, Barwon Health is Victoria's largest regional health care service and is also the largest employer in the Geelong and surf coast region, employing over 8700 staff. Barwon Health’s core facilities include the renowned in central Geelong, the in North Geelong, the , a vital services that includes child and family health support, renal dialysis, medical imaging, and urgent care. Four spanning the Region, that are delivered through a number of programs across the Geelong and Barwon South West region. and world renowned that that advances health and wellbeing for all.
About the facilitySouth West Alliance of Rural Health (SWARH) is a government-established joint venture, supplying ICT shared services to acute public hospitals and associated health services within the Barwon and south west regions of Victoria, covering some 60,000 square kilometres.SWARH aims to support health outcomes in these regions through centralised, expert, specialist ICT services and strategic solutions for its member health services and customers. The organisation is a critical component of the region’s health sector; prioritising and optimising the health of the communities it serves.As a
Customer Support Officer - Applications you will be responsible for providing proactive, skilled service in the management, administration and support of critical clinical and other applications that underpin our health care service delivery. This role includes management of application suppliers, products and knowledge as well as development of improved activities and training plans.You will have the opportunity to be part of a highly skilled, professional, friendly and dedicated workforce who take pride in providing high quality service. You will have support and guidance from fellow team members and management who exhibit our Barwon Health and SWARH values.
- Flexible working arrangements
- Professional development
- Access to employee wellness Program
- Salary packaging
- Social club
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast
- Sitting within one of Victoria’s six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria’s second largest city after Melbourne! Derived from the local Wadawurrung name for the region; Djilang, (Geelong) is means “Tongue of Land”.
- Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.
- High standard of schooling options throughout the area
- A stone throw from the Surf Coast and Great Ocean Road
- Appreciate beautiful parks, rivers, walks and wineries
To find out more about the Geelong region, visit our page on the Barwon Health website.At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.At Barwon Health we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.We at Barwon Health strongly encourage people with disability and diverse backgrounds to apply for our roles.We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards:We are also proud to be Totally Smoke Free.If we can assist you with any reasonable adjustments in order to submit your application for this role, Please contact the Talent Acquisition team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.This role must be fully vaccinated for Covid -19 and influenza and meet the requirements of the Barwon Health immunisation policy.Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.
Selection Criteria Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: Experience with Microsoft Windows based applications
Essential: Experience in either a Healthcare or ICT Support environment
Desirable: Tertiary qualification in a related discipline e.g. Information Systems, Information Technology, OR experience in managing, administering and supporting business critical applications
Essential: I agree, to commence employment, I am required to meet Barwon Health's immunisation requirements (including full Covid-19 and Influenza vaccination) set out in the Staff Immunisation Policy. I acknowledge that meeting this requirement is mandatory and a condition of employment subsequently offered.
Contact Person Megan Williams
Contact Person Job Title Team Leader - Frontline Services
Contact Number 0410 513 581
Contact Email megan.williams@swarh.vic.gov.au
Closing Date 26/04/2024
Address
Salary
