Cyber Security Analyst

Role: Cyber Security Analyst Roles

Grade: Ongoing – Grade 7/8

Location: Sydney or Bathurst

 Role Type: Full Time Permanent

About the Role 

Cyber Security NSW is looking for a Cyber Security Analyst, focusing on incident response, to join our Intelligence and Response Team. The Intelligence and Response Team leads and coordinates intelligence and the NSW Government response to incidents across all of NSW Government. The team combines both Cyber Security knowledge and processes with intelligence methodologies to monitor, assess and report on the cyber threat landscape. 

The Incident Response team works closely with internal and external stakeholders during incident response, triaging, monitoring and investigating Cyber Security incidents, providing remediation advice and coordinating across affected groups; and provides technical expertise and analysis to deliver advice, intelligence and reporting on Cyber Security threats and incidents.

The Operational Intelligence team provides intelligence expertise and analysis to deliver advice, intelligence and reporting on Cyber Security threats and incidents; and supports NSW Government responses to Cyber Security issues, risks and threats.

Roles available: Cyber Security Analysts (x2)  Incident and Response 

Key accountabilities include: 

• Collaborate with external stakeholders to identify, assess and alert agencies and executives to Cyber Security issues, threats and vulnerabilities

 • Provide expert support to NSW Government clusters, agencies and councils during incident response, including investigating potential Cyber Security incidents and providing technical expertise and advice

• Identify stakeholder requirements and prioritise workload to meet agreed outcomes and timeframes

About you 

To be successful in this role you will have the following skills and experience:

• Knowledge, experience and understanding in fields such as (but not limited to):

- Windows and UNIX/Linux operating systems

- networks administration

- cloud technology

- security technology

- IT operations and incident management

Experience in IT incident or problem management and investigating cyber incidents.

• Ability to effectively communicate, interpret and analyse technical information to stakeholders, including senior staff and executives on incidents, threats, vulnerabilities and breaches.

 • Demonstrated experience in working within a Cyber Security environment and an awareness of current trends in IT security.

• Skills or experience with tools or techniques used in digital forensics and/or threat hunting will be highly regarded.

 • Qualifications, certifications and experience in ICT and Cyber Security.

• Be willing to work flexibly in response to cyber incidents and be available outside of “standard” working hours e.g. being part of an on-call roster.

 • Contribute to process improvements and initiatives to ensure responses are efficiently and effectively handled.

Roles available: Cyber Security Analysts (x1) – Operational Intelligence

Key accountabilities will include:

• Collaborate with internal and external stakeholders on Cyber Security threats and issues in order to monitor, detect, report and share information and intelligence on incidents, threats and trends to support informed decision making.
• Proactively monitor, identify, assess and alert agencies and executives to Cyber Security issues and threats.
• Analyse and assess cyber threats to government services, assets and information to determine attribution, motivation and capability.
• Provide expert support to NSW Government departments, agencies and councils during incident response, provide expertise and advice, and investigate potential Cyber Security incidents.
• Identify stakeholder requirements and prioritise workload to meet agreed outcomes and timeframes.

About you

To be successful in this role you will have the following skills, knowledge and experience:

• An awareness of current trends in the ever evolving Cyber Security threat environment.
• Experience with tools and techniques used in intelligence, data analysis, digital forensics, and/or threat hunting; in particular in monitoring and navigating activities on the dark web.
• Demonstrated experience in real time intelligence analysis on emerging tactics, techniques and procedures used by threat actors.
• An ability to react quickly in assessing and responding to cyber incidents in order to ensure a prompt and efficient containment and mitigation process.
• Willingness to be on-call and work flexibility in response to cyber threats and incidents.
• Excellent written and verbal communication skills to explain technical concepts to different audiences, from executives and senior stakeholders to security teams.
• Excellent problem solving skills and the ability to proactively manage your own workload and tasks.
• Relevant qualifications, certifications or studies in Cyber Security and/or intelligence are highly regarded.

Essential Requirements – all roles

• Australian citizenship
• Being able to attain and/or maintain a baseline security clearance or higher as a condition of employment.

When Applying for this Role 

Please provide a resume (maximum four pages) and a cover letter (maximum two pages). In your cover letter, outline the following:

• Which role you are applying for
• Why you are applying for this role and why Cyber Security NSW is a place you would like to work.
• Your skills and experience in any technology-related field/s that would be relevant to this role.
• Your experience in working in a collaborative multi-discipline team environment.

Submissions that have not followed the above, will not be considered.

About Cyber Security NSW 

Cyber Security NSW is a whole-of-government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is important because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber capabilities.

At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to:

• Create a whole-of-government integrated approach to managing cyber risk and responding to Cyber Security threats.
• Increase cyber skills and awareness.
• Understand the risks from cyber threats to our digital information and systems.
• Set Cyber Security standards.
• Ensure we know how to respond if a damaging cyber incident occurs.

Working at DCS 

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Our benefits include:

• Our flexible working policy
• Discounted Gym Memberships and Employee Assistance Programs
• Annual Leave Loading, development opportunities, training and much more!

The Department of Customer Service is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.

Salary Grade 07/08, with the base salary for this role startingat $106025 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment pleasecontact Sujatha Sankaran Kutty via ***************@customerservice.nsw.gov.au.

Visit theCapability Application Tool to prepare for the recruitment process by accessingpractice application and interview questions based on the focus capabilitieslisted in the role description.

Closing Date: Monday, 19th February 2024 at 9.59 am.

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve. 

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via ***************@customerservice.nsw.gov.au or 02 9494 8***.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process