Database Coordinator
- Full-time permanent role, WFH / WFO
- Opportunity to work across multiple office locations – (Sydney CBD, Westmead, Randwick)
- Exciting time of growth in the organisation and a supportive culture, tight-knit and collaborative team
One of the largest and most trusted kids' health charities in the country, Sydney Children’s Hospitals Foundation raises funds to help provide all children with access to the best possible healthcare, whenever and wherever they need it.
We’ve been delivering on this promise for the last 35 years, raising millions every year for a collective of two major children’s hospitals, specialised care services and cutting-edge paediatric research operating across NSW.
The role:
This is a newly created role that will report to the Database User Administrator – and it’s a critical role in the Data and Donor Systems Team. You’ll be supporting across Philanthropy, Engagement and Operations with tasks such as extracting data, data cleansing, and data uploads in their CRM, Salesforce.
Daily tasks will include but not be limited to:
- Prepare reports and extract data from Salesforce to support fundraising campaigns and related communications (such as direct marketing appeals, telemarketing and other events and activities)
- In collaboration with the Data and Donor Systems Team, implement new releases and integrated applications to improve user experience
- Complete regularly schedule data cleansing activities
- Assist the broader team with system inquiries, providing support to improve user uptake of technologies
- Monitor payment technologies, platforms and automated systems – checking they are feeding information into the system correctly and working as intended, as well as sharing responsibility with the team and providing on-site support for fundraising events
- Ensure the processing/handling of donor information is in accordance with best practice and organisational standards for quality, security, and confidentiality
You will LOVE data, have a solid technical foundation to build off of, as well as being comfortable collaborating closely in a tight-knit team.
- Experience with Salesforce database preferred
- Advanced skills in Excel (VLOOKUP’s and Macros)
- Strong attention to detail is a must-have, as well as experience providing reports/analytics to support team activities
- A strong sense of customer service, and the capacity to communicate with/coordinate across a variety of stakeholders and teams
- Ability to use initiative and think outside the box, have a continuous improvement mindset when it comes to systems and processes
Beaumont People has been retained to recruit these roles on behalf of Sydney Children’s Hospital Foundation - Please direct any questions about the role or accessibility requirements to Diana Linde at diana@beaumontpeople.com.au or Kathleen Rutherford at kathleen@beaumontpeople.com.au.
There is no closing date for the role, applications will be assessed as they are received.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.
We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.