DATABASE OFFICER

This is a 12 Month Contract Maternity Relief Position

Ronald McDonald House Charities Greater Western Sydney provides a 'home away from home' for seriously ill children and their families. When families have to travel far from home to receive specialised medical care for their sick child, seeking accommodation in an unfamiliar place only adds to their stress and anxiety. Though there is no place like home, RMHC GWS strives to provide a safe and comfortable environment where the whole family can stay together for the duration of their child's treatment.

Our Values:

Integrity | Resilient | Positive | Unified | Forward Thinking

The Role:

We are looking for a candidate to help support our analytic data and financial reporting.  On a day-to-day basis they will be responsible for:

• The extraction of data from the fundraising platforms
• Entering data and the fundraising transactions to the CRM (Salesforce)
• Bulk processing, cleansing, and uploading data to the system
• Assisting the Finance team by providing the donations summary and fundraising information
• Assisting the Data team with the completion of data requests and data briefs
• Troubleshooting system challenges and ensuring the systems and processes are compliant with company policies, processes, and procedures
• Assisting to ensure the reporting mechanisms are effectively utilised
• Providing support in the system change implementation and database maintenance
• Issuing donation receipts when required

The Candidate:

• Proficient in the use of Microsoft Office, Intermediate in Excel, including expertise in pivot tables and spreadsheets is essential
• Finance background is preferred
• Not for Profit Salesforce Pack or any CRM experience is desirable but not required
• Use of Trello or Kanban systems is desirable
• Attention to detail is of paramount importance and prioritising tasks to meet tight deadlines
• Outstanding written and verbal communication
• 1 year of experience in a similar role is preferred

The safety of the children and families we help is paramount. Our recruitment and selection process include police and working with children checks to assess applicants’ suitability to work with children and families.

Mandatory Requirements:

• Current State-based Working with Children Check and Police Check
• Current Driver’s Licence
• Have received 2 doses of the Covid-19 vaccine is a requirement of the role

We are deeply committed to fostering an inclusive culture that values, promotes, and benefits from diversity. We believe that embracing and celebrating our differences enhances our workplace. Our unwavering dedication to workplace equality drives us forward. We welcome applications from individuals of diverse backgrounds, including Aboriginal and Torres Strait Islander communities. Our recruitment process prioritises the essential job requirements and is consistently fair to all applicants.

We also recognise the importance of work-life balance for our team. Feel free to discuss our flexible work options with us.

To Apply:

Do you want to join a team that will make you feel you are contributing to helping those in need?  We are shortlisting applications as they come in, so don’t delay APPLY NOW! 

Reasonable Adjustments:

We recognise that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the recruitment/interview process to better enable you to shine, then please contact ***********@rmhc.org.au and let us know.