Dealer Manager

Chevron is one of the world's leading integrated energy companies and has been present in Australia for 70 years. Chevron Australia operates the Gorgon and Wheatstone LNG projects; manages an equal one-sixth interest in the North West Shelf Venture; operates Australia’s largest onshore oilfield on Barrow Island; and delivers quality fuel products and services across Australia through the Caltex brand.

Chevron Australia Downstream, a subsidiary of Chevron, delivers quality fuel products and services across Australia. We operate and supply a network of more than 250 retail locations primarily, as well as an extensive 24-hour diesel-stop network and a fuel card program. We operate three wholly owned product import terminals. Our commercial division is responsible for the establishment, monitoring and delivery of products and services to industries including mining, resources, agriculture, transport, marine and aviation. We offer services such as bulk fuel supply, oils and lubricants, fuel equipment solutions, customized fleet fuel card solutions and expert advice on fuel management and health and safety. More information about Chevron in Australia is available here: Chevron Australia Home — Human Energy — Australia.chevron.com

At Chevron Australia, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow. 

about the role

Chevron Australia Downstream has an exciting opportunity for a Dealer Manager who will manage an existing network of dealer locations and drive growth through these locations. Reporting to the Fuels Retail Manager, this permanent role will be based in Melbourne with regular intrastate travel.

Responsibilities include but are not limited to the following:

Compliance and Operational Standards

• Ensure fuel compliance processes are in place 
• Manage compliance of Retailer Agreements
• Manage Retail KPI’s, Visual Standards and HSE standards and requirements in line with Chevron Operating System and guidelines

Administration and Financial Management

• Provide input into budgeting in line with Chevron process and timelines
• Review and analyse company monthly profit & loss statements, identifying areas for improving the profitability of the business.  Analyse, report and develop action plans for under-performing sites.
• Analyse Operators P&L’s and site KPI’s, identify any areas for improvement and provide solutions and recommendations
• Develop business cases for unplanned or high cost initiatives.
• Build strong relationship with Retail Partners and handle all customer complaints to rectify issues in a timely manner.
• Understand competitor activity

System Support

• Operational lead for the set up and closure of retail sites
• Be contactable for all site related issues

Growth and Development

• Hold Retail Partners accountable for their sites/clusters operations including customer service levels, stock management, standards, 
• Foster open and cooperative relationships and working partnerships with internal and external stakeholders. Build strong relationships with Retail Partners. 
• Actively seek out and model new business opportunities to grow the network and/or increase volume through existing and green field sites.
• Assess and determine development opportunities (e.g. co-leasing) to optimise return on each site.
• Be involved with special project development, leading and implementation when required 
• Ensure competitor activity is closely monitored and if sites/clusters impacted then appropriate action taken                                                    

about you

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated, talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, skills, and experience:

• Background in Retail, Sales, or Marketing and experience managing customers
• Independent, able to manage network of Retailers to grow the business with minimum supervision
• Possess strong communication, interpersonal and negotiation skills
• Excellent people skills and able to work with diverse groups
• Demonstrated good teamwork abilities
• Performance driven, self-motivated and solution orientated

what we can offer you

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.

Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.

A career with Chevron Australia Downstream offers the following:

• A commitment to supporting work-life balance with flexible working arrangements and optional hybrid working model, including working from home on a Monday and Friday (where applicable and in line with business requirements)
• A compressed working week (nine-day fortnight) with a Friday as a designated day off (where applicable and in line with business requirements)
• Our head office is located at Hamilton. The building has a 4.5-star NABERS (National Australian Built Environment Rating System), modern end-of-trip facilities, is close to Portside and Eat Street entertainment hub, secure undercover free parking and an onsite café (employee discounts apply)
• Recreation club and many social events (i.e., Melbourne Cup lunch, yearend celebration, etc.)
• Access to best-in-class learning, development, and coaching programs to support you in accelerating your career.
• The opportunity to collaborate with people outside of your workgroups by joining one of our employee networks. Employee Networks are groups of employees focused on the following dimensions of diversity: gender, race, sexual orientation, age, disability, military service and nationality. 
• Health and wellness offerings including fitness membership reimbursement and mental health support (Employee Assistance Program).
• Leave benefits (i.e., paid parental leave, compassionate leave, family and domestic violence leave, study leave, defence reserve leave, community service (jury service and voluntary emergency service) leave)
• Annual incentive performance-based awards
• Above superannuation guarantee legislation contributions
• Fuel discounts
• Death insurance benefits
• Additional annual leave benefits
• Education assistance
• Long service awards
• Recognition and awards program
• Vehicle allowance (only applicable for some roles)

diversity, equity & inclusion statement

Chevron Australia values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, genders, Aboriginal and Torres Strait Islanders, diverse cultures, and backgrounds, LGBTIQ+ identities, and all age groups to apply.

Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future.

You must be legally entitled to work in Australia to apply for this position and if successful, will be required to show proof of employability such as a certified copy of your passport or birth certificate. An Australian visa check will also be completed.

how to apply

To be a part of our success, click APPLY to submit your application.

Applications close at 11:59pm AEDT on 22 December 2023.