AddressHelp us deliver like never before
We’re looking for a Delivery Manager to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.
We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.
About the opportunity
The Delivery Manager role is responsible for continuous delivery performance and culture of one of our Scaled Agile, Long Running Teams. The Delivery Manager role sits with a well-established team with ownership for a mixed portfolio of Digital products and services.
What you’ll deliver with us
As the Delivery Manager, you will be responsible for facilitating agile release processes and program execution, escalating impediments, managing risks, managing a mix of BAU and Investment budgets and helping to drive continuous improvement. You will also be responsible for facilitating program events such as Planning Meetings, Release Management Meetings, Inspect & Adapt Workshops, and the Scrum of Scrums where required.
You’ll also
- Manage an agile delivery process across the digital engineering group.
- Implement and facilitate a quarterly release management planning process across the digital engineering group.
- Facilitate release planning readiness; Vision, Backlogs and facilities, and all events attributed to release planning.
- Assist with program execution and feature completion tracking with a particular focus on collection of program and delivery metrics.
- Work with Product Management, Product Owners, and Business Owners to help assure strategy and execution alignment.
- Provide input on the resourcing of additional team members to address critical bottlenecks.
- Drive program-level continuous improvement via Inspect and Adapt workshops and constant demonstration of a process improvement mindset.
- Participate in enterprise program management improvement and standardization activities.
- The role will also be required to provide line management, mentoring and coaching to Iteration Managers.
About you
We are looking for a passionate professional in the agile delivery space, with corporate and large project delivery management experience. A proactive promoter of agile best practices and a quality mindset with excellent communication, analytical and facilitation skills.
To be successful you will have
- Financial management experience
- The ability to pivot between projects contexts.
- Leadership skills
- 5+ years’ experience of scaled agile in the enterprise, e.g. large agile transformations and frameworks gained from practical experience.
- Experience delivering projects using Agile techniques online and mobile products and services.
- Proven success in working with and across Business and IT Delivery Teams to deliver effective and cost-efficient technology-based solutions.
- 10+ years of working in agile delivery roles
- Experience working within a customer-focused team in Digital or Online Services.
- Strong delivery background
- Extensive experience as an Agile Project Manager, Iteration Manager or Agile Coach across multiple domains.
- In depth knowledge of one or more Agile frameworks as acquired through practical experience.
- Experience delivering projects using Agile techniques online and mobile products and services.
- Experience of releasing software to production, implementing processes and management
- People leadership; experience in recruitment of staff and line managing delivery team members.
- Excellent communication, analytical and facilitation skills.
- Proactive promoter of agile best practices and a quality mindset.
- Proven success in working with and across Business and IT Delivery Teams to deliver effective and cost efficient technology based solutions.
- In-depth knowledge of Agile: Scrum/XP software delivery methodologies.
- Tertiary qualification in IT/computer Science or business related discipline.
- Agile certification is desirable.
How we’ll deliver for you
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety. We’ll help you develop your skills and steer along a career path that works for you.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are also the largest organisation in Australia to successfully achieve Disability Confident Recruiter status and are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability. If you have any questions, please contact our Diversity & Inclusion team on
One last thing
Research shows that women and people of colour are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.
