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Form of workDental Practice Manager/Administration
Casey Dentists is looking for a highly motivated and positive individual to lead our amazing and passionate team of skilled Clinicians and advancing Dental Assistants. You will not only have the support from Owner/Principal Dentist Dr Matthew Casey but also his leading associates to confidently set goals and achieve greatness with a strong sense of pride within our local community.
Description
This highly motivated and positive individual will oversee the daily operations of the Practice by managing employee & patient relations as well as achieving operational goals. They will also be responsible for monthly profit & loss, managing patient scheduling, staff productivity, and various operation expenses. Additional responsibilities include stimulating new patient growth by supporting sales, social media, marketing & promotional programs. Administrative tasks such as financial report review, staff payroll, accounts receivable reports and invoice processing are a part of operational responsibilities.
Key Tasks
The Key Tasks listed below are representative, but not all inclusive, of the knowledge, skill or ability required.
• Coordinate Rosters
• Manage Practice Human Resources.
• Completes administrative tasks, such as staff payroll, accounts receivable reports and invoice processing correctly & within deadlines.
• Recruits, hires, and develops teams to be capable of providing the best patient care.
• Oversee marketing plans and activities, increases new patient growth by supporting sales, social media, marketing & promotional programs.
• Conduct staff performances and reviews.
• Oversee Practice financials.
• Oversee management of debtors.
• Oversee patient records to ensure accuracy and compliance with privacy and security regulations.
• Oversee referrals to other medical specialists.
• Manage and oversee Practice processes, policies, and procedures.
• Review monthly financial documents with a view to presenting KPI’s, Profit & loss in weekly meeting with Owner/Principal dentist.
• Manage recruitment of key personnel.
• Conduct morning huddles, weekly staff meetings & staff training program every 6 weeks.
• Directly Supervises front office receptionists, back-office administration, Treatment Coordinator and Clinical team to proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
• Maintains facilities maintenance and equipment cleanliness and safety.
• Reports and corrects hazards when necessary, in compliance with all state regulations.
• Responds to employee grievances, complaints, and inquiries and seeks assistance when necessary.
Requirements:
The requirements listed below are representative, but not all inclusive, of the knowledge, skill or ability required.
• Experience in Dental practice management /Operation Management (preferred)
• Capable of addressing and mitigating needs and concerns of staff and patients.
• Proven history of achieving results; Sets goals and actively motivates others to achieve and develop.
• Is a clear communicator to staff and Dentists in positive or negative situations, both verbally and in writing.
• Can interpret office financials and reacts according to opportunities.
• Continually works to improve supervisory skills, processes, and service.
• Demonstrates ability to hold self and others accountable by setting the right expectations and monitoring projected and accomplished goals. If you are the highly motivated and positive individual we seek, please apply by sending your cover letter and resume to *****@caseydentists.com.au.
