HI Professionals,
Greetings!! This is Nancy from Ampstek. We have a new Contract position for "Desktop Support Engineer" in Perth, WA
Position : Desktop Support engineer
Location: Perth
Contract
JD:
• 6-7 years’ experience supporting EUC devices in IT Infrastructure function
• Good experience in troubleshooting desktop/ laptop issues
• Experience in supporting Apple Devices
• Experience in providing ITIL based support for EUC environment
• Good understanding of ITIL processes
• Experience working with hardware and software vendors
• Experience in providing support to printers, scanners and fax machines
• Basic knowledge of VPN, VDI and antivirus technologies
• Experience in re-imaging machines
• Good skills in patching and software deployment
• VIP support experience
• Experience in supporting corporate mobile devices
• Must have knowledge of typical desktop applications, (Outlook, MS Teams, Skype, Sharepoint, MS Office)
• Should have good understanding of Microsoft Acrive Directory, DHCP and DNS
• Should have good understanding of user profile management
• Proven Customer Service skills
• Excellent written and oral communication
Regards
Nancy
Sr.Talent Acquisition Specialist
*****@ampstek.com