Hi All,
Greetings from Ampstek,
Actively Hiring for Desktop Support Engineer in Perth , Experienced level 4+ Years
Position: 2
Role: Desktop Support Engineer
Location: Perth
Duration: 6 Months Contract + Extension
Desktop Support Engineer
• 6-7 years’ experience supporting EUC devices in IT Infrastructure function
• Good experience in troubleshooting desktop/ laptop issues
• Experience in supporting Apple Devices
• Experience in providing ITIL based support for EUC environment
• Good understanding of ITIL processes
• Experience working with hardware and software vendors
• Experience in providing support to printers, scanners and fax machines
• Basic knowledge of VPN, VDI and antivirus technologies
• Experience in re-imaging machines
• Good skills in patching and software deployment
• VIP support experience
• Experience in supporting corporate mobile devices
• Must have knowledge of typical desktop applications, (Outlook, MS Teams, Skype, Sharepoint, MS Office)
• Should have good understanding of Microsoft Acrive Directory, DHCP and DNS
• Should have good understanding of user profile management
• Proven Customer Service skills
• Excellent written and oral communication
If you're interested, Please share your CV to **********@ampstek.com