Despatch Courier Coordinator

Despatch Coordinator

Location: Ashmore Queensland 

Job Type: Full-time

Job Description:

We are currently seeking a motivated and experienced Despatch Coordinator to join our clients team. As a Despatch Coordinator, you will play a crucial role in managing the logistics of our drivers and ensuring efficient pickup and drop-off services in the Gold Coast and Brisbane regions.

Requirements:

• Valid driver's license and access to a car
• Previous experience in a despatch coordinator role
• Ability to work independently and efficiently
• Familiarity with using a hub system (generic courier system)
• Great customer service
• Ability to manage drivers on the road, throughout the year normally 7-10 drivers on the road
• Have a good understanding of Gold Coast and Brisbane to give drivers feedback on routes

Responsibilities:

• Coordinating and dispatching drivers for on-demand jobs
• Utilising the hub system to send out jobs to drivers
• Managing drivers on the road, ensuring timely and accurate deliveries
• Handling bookings over the phone and providing excellent customer service
• Working independently to prioritise tasks and meet deadlines
• Collaborating with the team to streamline processes and improve efficiency

Benefits:

• Competitive salary
• Opportunities for career advancement
• Friendly and supportive work environment
• Company-provided training and development programs

If you have previous experience in despatch coordination, possess strong organisational skills, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.