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Form of work
SalaryFull-Time and Part-Time positions available complete with training, multitude of staff benefits & opportunity to make a positive difference in the community you know so well!
- Brisbane Metro Area
- Full Training and Clear Progression Pathways
At Healius, we are proud to be one of Australia's leading healthcare companies. We care about providing high quality, easily accessible and affordable healthcare services, including diagnostic imaging and pathology, to our patients and their referring practitioners across the country. We are committed to the wellbeing of our people, customers, and communities which we serve.
Our diverse team of more than 13,500 healthcare professionals are passionate about applying their knowledge and expertise to deliver world-class health services to the people in our communities!
QML Pathology is one of Australia’s leading comprehensive clinical laboratory and pathology services. Based in Queensland for more than 90 years, we operate one of the largest, purpose-built laboratories in the southern hemisphere, dedicated to meeting the needs of Queensland doctors and their patients. Our organisation aims to achieve and maintain the highest standard of service and scientific excellence within chosen markets
About the role
A vacancy exists for a Multi skilled Despatch Operator /Courier to join our Brisbane team and enjoy stability and fulfilment with QML Pathology, part of Healius, a progressive healthcare leader. This PPT- position (37.5 hrs per fortnight) will be required to work various shifts between the hours of [530am and 0030pm] Monday to Friday and participate in weekend and public holiday shifts as required. The successful candidate will receive full training, join a friendly and professional team dedicated to patient care and a company committed to excellence for our patients, our doctors and our people.
Your Duties will include:
- Despatching of adhoc jobs to our Courier network via our despatch software program and phone calls from staff and Collection centres.
- Routine courier runs predominantly for the pickup and delivery of pathology samples including urgent specimens, blood products, test results, Vaccines and clinical waste;
- Liaising between Referring Medical Practitioners and the Medical Liaison Officer with regards to store orders.
- Processing, packing and delivery of supplies to Medical Practitioners as required.
- Preparation and delivery of reports.
- Maintaining patient confidentiality and QML Pathology integrity; and
- Compliance and adherence with all QML Pathology policies and procedures, and Workplace Health and Safety procedures including online learning and updates.
- Multiskilling to assist with Courier operations may be required.
About you
To be successful in this role, you will demonstrate:
- A current Queensland Open Drivers’ Licence;
- Sound computer skills, Microsoft products intermediate preferred.
- Pride in professional presentation, attitudes, and behaviours in line with our values.
- An outstanding customer focus, including the interpersonal and communication skills to liaise with both internal and external customers;
- Good knowledge of Brisbane and surrounding areas.
- Critical thinking / problem solving
- Ability to work autonomously and prioritise workload
- Must be a cohesive, contributing team member and display a flexible and positive attitude toward achieving outcomes.
- Strong integrity and reliability.
- Effective time management and organisational skills; and
- A willingness to adhere to departmental and organisational policies and procedures with the ability to complete learning and updates online
