Development Services Officer

Job Title: Development Services Officer X 3
Location: Adelaide CBD
Pay Rate: $40 per hour (inclusive of casual loading)
Duration: to start ASAO - 3 months, possible extension for the right candidate
Purpose: Serve as the primary liaison for customers, facilitating solutions and processing land developments and connection applications within the company's guidelines, ensuring exceptional customer experiences.

Key Responsibilities:

1. Prioritise safety in all tasks, adhering to WHS procedures 
2. Evaluate and determine applications in accordance with legislation and guidelines, ensuring accuracy and efficiency.
3. Provide high-quality customer service, offering professional advice and assistance throughout the application process.
4. Contribute to continuous improvement initiatives aimed at enhancing customer outcomes and experiences.
5. Act as a single point of contact for customers to provide solutions and process land developments and connections applications within the companies guidelines and set timeframes to ensure a great customer experience. 

About you: 

• Qualifications in Customer Service, Business Administration, or related field (Desirable)
• Experience in IBM Maximo applications (Desirable)
• Demonstrated customer service experience with excellent communication skills (Essential)
• Knowledge of Development Act, Community Title legislation, and water/sewerage design and construction principles (Desirable)
• Understanding of Waterworks and Sewerage Act legislation and corporate policies related to land developments (Desirable)
• Attention to detail and accuracy (Essential)

To apply for this role please send your updated resume to *****@halcyonknights.com.au