Digital Content Producer - Powershop

The world’s biggest challenge needs you, here.
  
Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working at Powershop, which is part of Shell Energy Australia – will put you at the heart of that endeavour. We sell energy to business and homes in VIC, NSW, South East QLD and SA. 

Powershop is committed to enabling a better energy future for your lifestyle. Part of Shell Energy Australia, we sell energy to homes and small businesses in VIC, NSW, South East QLD and SA. Since 2012, our market-leading app has been powering your energy journey, and now we're charging forward to lead the eMobility movement in your home.

Be part of a team with the expertise and drive to succeed

Based in Melbourne, the Digital Content Producer is responsible for creating content and updating the digital product and user experiences for Powershop/Shell Energy’s digital channels. Additionally, this role will support the digital price and product change process when required by the business. This includes maintaining clear historical documentation regarding content management and working closely with the legal and compliance team to gain sign off prior to publishing new content.

Reporting to the Senior Digital Product Manager, this role will require coordination with third party agency relationships to ensure that new content is aligned to Shell Energy compliant standards. These agencies will be working with Powershop in a squad fashion for new digital projects, continuous improvement and website and application safety initiatives.

Responsibilities & Accountabilities 

• Create new Digital Content aligned to our digital strategy;
• Support the digital price change process. Including reviewing prices for different states;
• Work with third-party agencies who develop and maintain digital assets for the business;
• Update the website and mobile app, where ‘no-code’ configuration is available;
• Maintain the legally required documentation on the website with guidance from both legal and compliance teams;
• Respond to stakeholder requests for changes to Digital Content;
• Propose new ideas aligned to help the business achieve its strategic goals;
• Coordinate launch of new products, features and content via cross-collaboration with other teams including Marketing, Legal and Compliance etc;
• Support Marketing tag management, SEO requests and redirect management for the website; and
• Review changes and making improvements to deliver business objectives.

What you'll bring 

• Good understanding of written tone for customer facing channels;
• Experience in content creation and/or content strategy implementation;
• Experience delivering projects such as band campaigns and initiatives;
• Marketing or advertising experience, such as coordinating content with external agency providers;
• Content Management Systems (CMS), or ecommerce platforms such as updating Digital Content or working with development teams on content implementation;
• Any experience maintaining or updating the website content or product content;
• Experience within the utilities or energy industries would be beneficial;
• Experience with regulatory or legal teams desired; 
• Knowledge around search engine optimisation (SEO) and ideal content for search purposes; and
• Analytical and critical thinking.

Why join our team
  
Every day, our people bring deep expertise, true innovation and investment to help our clients - and the world - reduce their environmental footprint. You can be part of that change.
  
Here are the top reasons why our people choose us:

• Purpose that you can see. As the Digital Content Producer, your technical expertise will help us achieve our vision of a better energy future.
• Work that’s interesting, innovative and high impact. We hope you’ll love the challenge and opportunity to achieve - for Shell Energy, your team members, and you.
• People who bring the expertise and drive to succeed. Our team is respectful, inclusive, and prioritises connection and collaboration.

We think you’ll love it here too. Some of our benefits include:

• Competitive remuneration packages, including an attractive incentivised bonus program.
• Generous paid parental leave options that give team members more time to enjoy what matters most.
• Flexible working arrangements, with modern workplaces and technologies that support new, hybrid ways of working.
• An Employee Assistance Program for you and your family when you need it.

Visit our careers site to find out more.
https://shellenergy.com.au/about-us/careers/job-vacancies/
  
Read the stories of our incredible people.
https://shellenergy.com.au/about-us/our-people/
  
Join us. Together, we can make the difference count.
  
Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.