Digital Health Officer

About Us

WA Primary Health Alliance is part of the Australian Government’s national Primary Health Network (PHN) program which aims to strengthen, improve, and connect the primary care system. As the operator of Western Australia’s three PHNs, our state-wide structure and strong partnerships allow us to deliver better health, together.

At the heart of our Vision and Mission is an ongoing commitment to working closely with GPs, health professionals, service providers, hospitals, government and the community to strengthen primary care state-wide. 

We are united in working towards a more connected and collaborative primary health care system to improve health equity and health outcomes for all Western Australians, particularly those at risk of poor health.

We are guided by our Strategic Plan 2023 – 2026. To find out more about us and what we do, please go to our website: https://www.wapha.org.au/about-us/

We are committed to creating a safe and inclusive culture for all our staff, health providers, partners, and community members. The contribution and participation of people with diverse bodies, identities and experiences is crucial to the work we do and allows us to shape a health system that is fit for the future.

WA Primary Health Alliance acknowledges, and pays respect to, the Traditional Owners and Elders of this country. We recognise their diversity and the significant importance of their cultural heritage, values, beliefs, and self-determination in contributing to the positive health and wellbeing of the whole community. We also acknowledge and welcome all members of the lesbian, gay, bisexual, trans/transgender, intersex, queer, asexual, aromantic and other rainbow (LGBTIQA+) communities and celebrate the extraordinary diversity of people’s bodies, identities, relationships, and experiences. 

We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability. 

The role 

The Digital Health Officer is responsible for driving the adoption and ongoing use of Digital Health tools in primary care including general practice, allied health, pharmacy, and residential aged care homes. This role directly engages healthcare providers to support the integration of Digital Health tools such as My Health Record, Electronic Prescribing, and telehealth into clinical practice to enhance patient care and communication. As a member of the Primary Care Innovation team, the Digital Health Officer role supports the development of communication plans; practical resources; and education and facilitates events and training to groups and individuals. 

This role will be offered as a Full time Maximum Term contract until 31st December 2024 and offers the flexibility to work from home and office.

Key tasks and responsibilities include but not limited to:

• Support general practices and primary healthcare providers to adopt and embed the use of Digital Health tools including My Health Record, electronic prescriptions, telehealth, and other digital strategies.
• Support the development of training plans and material.
• Support the development of communication plans and material.
• Build and maintain relationships with primary care providers of all roles and service types.
• Support the Residential Aged Care Homes telehealth enablement program to implement digital tools including telehealth and My Health Record into RACH
• Identify and communicate Digital Health success stories and best practice through WAPHAs networks.
• Respond to routine inquiries and provide support to primary care providers as required.
• Organise and facilitate events and training sessions for healthcare providers.
• Support data collection and reporting requirements as necessary

About you

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education 

• Excellent understanding of Digital Health, including My Health Record.
• Experience in training and community/stakeholder engagement.
• Strong verbal and written communication skills.
• Ability to work within teams and adapt to changing environments.
• Event planning and management experience.
• IT proficiency and data collection/reporting skills.
• High level understanding of the health system 

Beneficial experience and education

• Experience of working with older Australians, Aboriginal and Torres Strait Islander people (ATSI) and/or culturally and linguistically diverse (CALD) community members.
• Record of engagement and data management in CRM systems
• Relevant qualifications in Health, training, or related discipline. 
• Experience working in regional/remote communities, particularly in Western Australia
• Previous experience in a similar role

Our Benefits

• Hybrid working arrangement that combines remote work (3-4 days per week) with office presence in our modern Subiaco office (1-2 days per week).
• Commitment to employee development.
• Salary packaging - WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year.
• Competitive salary.
• Professional development allowance ($1k per year).
• Employee Assistance Program.
• Additional paid parental leave.
• Gifted paid day off during Christmas shut down period.
• Annual $200 health and wellbeing reimbursement scheme.
• All employees have access to LinkedIn Learning.
• Study leave options available.
• Option to purchase additional leave.
• 13 weeks long service leave after 10 years of continuous services (accessible on a pro-rata basis after 7 years).

To Apply

Please submit your application by clicking the ‘Apply’ button.

Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role. 

Applications close Sunday 19th May 2024.

WAPHA reserves the right to commence shortlisting prior to the advertised close date.

For further information please email ****@wapha.org.au. Please note that applications must be submitted via the link provided – applications received by email will not be accepted.

Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory

WA Primary Health Alliance builds and strengthens primary health care in Western Australia, so people can access the services they need closer to home. As the operator of all three Primary Health Networks in Western Australia, we aim to ensure that the people most at risk of poor health have access to quality care. By working closely with GPs, health professionals, service providers, hospitals, government, and the community to strengthen primary care state-wide, we are delivering better health, together.