Address About the role
Mater’s Information management team is searching for a new Digital Health Systems Trainer to join us in a permanent and full-time or part-time capacity. In this role you will partner with Digital Technology teams, Mater Education and business stakeholders at individual, team and management levels to plan, develop, maintain and deliver structured, relevant and up to date end user training in Mater’s core Digital Health Systems.
As this role delivers training to our front-line administrative and clinical staff you will spend some of your time at our South Brisbane campus however the role will be based in our corporate office in Newstead.
Salary range: $111,403.69 - $119,335 (MCA 6) p/a plus superannuation and access to not-for-profit salary packaging up to $15,900
What you’ll be doing
Typical tasks of the role include:
Develop, maintain and deliver structured, relevant and up to date end user training in various formats
Create, maintain and distribute appropriate and up to date training material
Build relationships and work effectively with key stakeholders to ensure ongoing engagement and contribution to the review and update of training content
Work effectively with DTI managers, system administrators and project teams to ensure that training material is updated to reflect new business rules / new functionality that may be configured to meet new business requirements, or implemented with planned system upgrades
Prepare, maintain and publish a schedule of training sessions
Ensure flexibility and innovation in the training schedule and delivery approach to accommodate new starters at short notice, and sessions with a very low or a very high number of participants
Apply engaging and effective facilitation approaches to optimise participation and learning of training participants
Monitor the effectiveness of end user training via completed training session quizzes and other mechanisms
Liaise with DTI teams to define and ensure that user access permissions are configured once the required training activities have been completed successfully
Seek feedback from training participants and other key stakeholders to inform continuous training program improvements
Ensure that Digital Health Systems training is delivered within the allocated budget
Inform DTI management of future requirements to inform budget and overall service planning
Contribute and collaborate as a member of Information Management and DTI teams and provide guidance as a Digital Health system training and education subject matter expert
About you
The successful applicant will have a minimum of 2 years’ experience providing system training in core health information systems such as Patient Administration Systems (e.g. iPM, WebPAS) and digital/digitised health records (OnBase, Verdi and CHAT).
A Certificate qualification in Health Systems and Services Training and/or Certificate IV Training and Assessment are desirable.
We are also looking for someone who has:
Knowledge and skills in the delivery of IT systems education and training within Australian healthcare organisations
Subject Matter Expertise in the designated IT systems within the portfolio
Thorough knowledge of the business requirements / administrative functions supported by IT systems
Sound understanding of the range of business rules that underpin accurate data entry in designated IT systems
Ability to apply Queensland Health data standards and definitions to add meaning to IT system training and work instructions
Ability to prepare and deliver a variety of training solutions
Ability to operate effectively within a complex and diverse environment
Advanced level capability using the Microsoft 365 suite of applications and ability to quickly acquire knowledge of computer-based applications relevant to the role
Demonstrated time management and organisation skills, including the ability to organise and prioritise tasks to meet deadlines
Demonstrated ability to function as an effective team member together with the ability to work independently with minimal supervision
Why join us?
Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.
We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE
Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
Access to package meal and entertainment expenses via salary packaging
Access to leading education and professional development via Mater Education
Access to our Employee Assistance Program and on-site pastoral care teams
Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
Access to on-site, discounted parking
Discounted food and beverages at various campus cafés and coffee venues
We will contact suitable applications as they come through so encourage you to apply now.
Mater is committed to the wellbeing of our staff, and this is underpinned by our flexible and remote working policies.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
