AddressRoles & responsibilities of DRS
Level 2 Support for Digital Radio Systems across Minerals Australia assets.
• Proactive monitoring & event management to maintain critical Technology availability.
• Rapidly provide break-fix solutions to restore production system availability following outages.
• Safe execution of planned work.
• Engaging with site operation stakeholders during events, incidents, and changes.
• Working collaboratively in a Network Operations Centre (NOC) environment.
About You
• Self-motivated and effective communicator with Technology, operational or maintenance experience.
• Operational experience within industrial or mining environments will be well regarded.
• Strong communication skills and the ability to work with a range of cross functional stakeholders.
• Strong analytical problem-solving skills.
• Team oriented and results focused.
• Previous mining/resources remote site process control experience preferred, including operational support of mission critical services.
• Previous experience working in an IT Operations Centre is highly preferred.
• Infrastructure/network management experience in IT and / or process control in a large and remote environment.
• Familiarity of ServiceNow (or familiarity with ITSM systems) and SAP.
• Proven track record in delivery of support services.
• Knowledge, use and configuration of Asset Health Monitoring Tools.
• Trade/Tertiary qualification in Radio Telecommunications, Information Technology and or equivalent
IT/OT experience such as site IS technician/supervisor.
• CCNA Certification (or currently studying).
• ITIL Certification preferred but not essential.
• DAMM TETRA vendor training.
• Sepura Radio Manager RM2 vendor Training.
• Motorola Vendor P25 training.
• Experience working with or troubleshooting operational technologies, including any of the below:
➢ Previous experience in operational support of mission critical services in large scale
environments, preferably mining/resources.
➢ Minimum 5 years’ experience as a Telecommunications Technician preferable · Microwave radio
systems SDH,PDH,IP (Avait,Cambium)
➢ Digital Radio Systems TETRA,P25 Radio Systems.
➢ Working knowledge of RF theory.
➢ Solar & Power and generator systems Knowledge
