Company

Langham Hotels International LimitedSee more

addressAddressSouthbank, VIC
type Form of workFull time
CategorySecurity

Job description

You will lead and manage the Safety and Security team which consists of up to 5 colleagues and have oversight of the Safety and Security of all our guests and colleagues. This is an exciting opportunity for you to grow your hotel management skill set in order to build a career.

This position is an integral part of a high performing hotel team, and a key contributor to the hotel’s ongoing success.

Your responsibilities will include:

  • Provide Safety and Security support to all departments, guests and colleagues including application of First Aid
  • Maintain the operation of the Security Department, including the management of rosters and payroll in accordance with budget requirements
  • Ensure all Security staff are properly trained to effectively react to all emergency situations in a timely and appropriate manner and in accordance with Hotel policy. Special focus to be given to the training of guest interaction skills and grooming for security officers.
  • Develop and maintain Safety and Security manuals and policies for Langham Hotel Melbourne, including regular review to ensure they remain up to date with organisational and legislative requirements.  Coordinate the activities of all Security personnel engaged in the implementation of Management’s safety, fire evacuation and Security procedures in the Hotel and grounds.
  • Develops and recommends to Management, Safety and Security measures to safeguard:
  • VIPs and other guests
  • Special functions in the Hotel
  • Hotel property and employees
  • Plans and schedules the activities of all security personnel to ensure that all areas of the Hotel are secured at all times.
  • Ensure application of all established policies and procedures in relation to security and safety.
  • Maintain strong relationships, with key external stakeholders including, but not limited to; Melbourne Fire Brigade, Victorian Police, Australian Federal Police and Ambulance Victoria.

For this role, your attributes will be inclusive of the following:

  • Previous experience in a similar role, ideally within a luxury hotel or similar environment 
  • Current Victorian Security License
  • Ability to thrive under pressure
  • Excellent communication and interpersonal skills
  • Proven organisational & time management skills
  • Qualification in OH&S will be highly regarded

In return for your expertise and professionalism, you will be rewarded with hotel discounts worldwide, car parking, uniform and dry cleaning , subsidised staff meals, and opportunities to  grow your career. You'll join a team passionate about ‘Knowing our Guests and Building Great Memories’.


We are looking for the 'right' candidate, who leads by example and thrives on teamwork to ensure growth of the department!

If you think this is the right role for you, apply now! Come join our team!

HYGIENE AND GROOMING - Naturally in the service industry high standards of personal presentation, hygiene, grooming, and conservative hairstyles are of the greatest importance. This must be present throughout the interview stage.

EQUAL OPPORTUNITY EMPLOYER – The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and sustaining and inclusive culture.

Refer code: 1498430. Langham Hotels International Limited - The previous day - 2024-02-17 02:28

Langham Hotels International Limited

Southbank, VIC
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