Disability Services Coordinator/Manager

Job Title: Disability Services Coordinator/Manager

Company Overview: Sunflower Care Services is a leading disability service provider committed to enhancing the lives of individuals with disabilities by providing comprehensive support services tailored to their needs. We are dedicated to promoting inclusivity, independence, and empowerment for all our clients.

Position Overview: We are seeking a highly motivated and compassionate individual to join our team as a Disability Services Coordinator/Manager. The successful candidate will play a key role in overseeing and coordinating disability support services, ensuring the delivery of high-quality care and support to individuals with disabilities.

Responsibilities

1. Coordinate and manage all aspects of disability support services, including assessment, planning, implementation, and review of individual support plans.
2. Develop and maintain strong relationships with clients, families, caregivers, and other stakeholders to ensure the delivery of person-centered care and support.
3. Supervise and provide leadership to a team of support workers, ensuring they have the necessary resources, training, and support to deliver quality services.
4. Monitor and evaluate service delivery to ensure compliance with relevant standards, regulations, and quality assurance frameworks.
5. Conduct regular assessments and reviews of client needs and goals and collaborate with interdisciplinary teams to develop and adjust support plans accordingly.
6. Advocate for the rights and interests of individuals with disabilities, promoting inclusion, dignity, and self-determination.
7. Oversee the coordination of resources, equipment, and facilities to support the delivery of services and enhance the quality of life for clients.
8. Maintain accurate and up-to-date documentation, records, and reporting systems in accordance with organizational policies and procedures.
9. Participate in staff meetings, training sessions, and professional development activities to enhance knowledge and skills in disability support services.
10. Collaborate with external agencies, community organizations, and government bodies to facilitate access to additional support services and resources for clients.
11. Utilize rostering software or tools to streamline the rostering process, optimize staff scheduling, and maintain accurate records of staff availability, qualifications, and preferences.
12. Create and manage staff rosters to ensure adequate coverage for all shifts, considering client needs, staff availability, and regulatory requirements.

  Qualifications:

• Bachelor's degree in social work, disability studies, human services, or a related field (required).
• Minimum of 5 years of experience in the Disability Services sector, with demonstrated experience in service coordination, case management, or a similar role.
• Knowledge of disability legislation, standards, and best practices, including the National Disability Insurance Scheme (NDIS) (highly desirable).
• Strong interpersonal and communication skills, with the ability to build rapport, establish trust, and collaborate effectively with diverse stakeholders.
• Excellent organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage competing demands.
• Demonstrated leadership abilities, with experience in supervising, coaching, and supporting staff in a team environment.
• Commitment to promoting the rights, dignity, and well-being of individuals with disabilities, and a passion for advocating for social justice and inclusion.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• More than 4 years of relevant work experience required for this role
• Working rights required for this role
• Expected start date for role: 10 March 2024