Address- Permanent/Continuing, full-time appointments
- Level 6/7: $84,793 - $104,996 + 17% Superannuation
- Part-time will be considered
About the role
Early Start are seeking a highly organised Operations Coordinator, with demonstrated impactful leadership, strong communication skills, and experience coordinating the operations of a complex visitor services environment. The Discovery Space is Australia's only dedicated children's museum, and the first-of-its-kind in the world based on a university campus. It is an interactive children’s play environment that stimulates curiosity, nurtures creativity, builds confidence, and provides opportunities for social connection, wellbeing and development. The space is specifically designed for children from birth to 10 years and their adults and is visited by over 130,000 people a year.
The Discovery Space Operations Coordinator manages all critical operational functions of the Discovery Space, including but not limited to the point-of-sales systems, facility management, and resource management (physical, staff, volunteers) with the key priority of ensuring quality visitor experience before, during and after visitation. This includes being the point of escalation and resolution of visitor complaints. They are the main point of contact for internal divisions within UOW (including Facilities, Information Technology, Work Health and Safety & Security) liasing to ensure that relevant policies, procedures and/or protocols are enacted within Early Start. The Discovery Space Operations Coordinator will work collaboratively with colleagues to ensure the vision and purpose of Early Start and the Discovery Space as a key research translation space is realised. Weekend work may be required from time to time.
About the area
Early Start is an entity of the University of Wollongong (UOW) that sits within the Faculty of the Arts, Social Sciences and Humanities (ASSH). It draws together collaborators from the ASSH Faculty and wider UOW community to conduct interdisciplinary research and deliver educational programs within the Discovery Space. Research translation is a priority and the Discovery Space and partners are key research translation spaces. Partners (community, education, government, industry) are critical to enable Early Start to achieve its vision. Early Start strives to connect research, education and community to improve the life trajectories for children, especially those growing up in regional and remote Australia.
How To Apply
Applicants are requested to submit a resume and cover letter (maximum 3 pages) summarising your knowledge, skills and experience as they relate to the Selection Criteria and/or Major Responsibilities located in the Position Description.
For further information about this position, please contact Josef English, Manager, Early Start Operations on ********@uow.edu.au
Position Description
Closing Date: Monday 13 May 2024, 11:59 PM
Note:
- This position has been classified as ‘child-related work”, more information is available within the position description
- Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.
The University of Wollongong is committed to workplace equity, diversity and inclusion. We value and acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing diversity and creating inclusion is a key component of attracting and retaining talent in our workforce. The creation of a diverse and inclusive workforce is central to our ability to unlock potential, enhance our success and achieving our vision of being in the Top 1% of universities globally.
The University of Wollongong was born with a mission to transform our region: to educate and empower the people of the Illawarra. Our commitment to a better future has shaped our direction and impact since our inception.
Over the years, we have grown to be a global diverse and inclusive civic university, working to solve global challenges and promoting harmony and social cohesion.We are proud to be a globally recognised and respected university, opening doors for our students, staff and partners.
