AddressGrace Loves Lace is an industry leader in modern bridal, specialising in effortless, luxurious and timelessly sophisticated wedding gowns and shipping to over 80 countries worldwide.
Our Dispatch department is a crucial area of our business as it is the final check prior to our brides-to-be and customers receiving their order. A high attention to detail in all aspects of the role will be required. Join our dedicated team as Full Time Dispatch Assistant based from our Burleigh Heads Production Studio.
Key Responsibilities:
- Pick and Pack orders for dispatch following the Dispatch Quality Guide
- Gift wrapping ensuring all gowns are well presented
- Quality Control as a final check before gowns and accessories and dispatched
- Create export courier labels
- Administration and data entry
- Prepare and produce consignments with local and international courier companies
- Update customer files with all the relevant documents for that job including parcel tracking details
- Assist with stock counts and sample sales
- Assist with customer returns; create return labels, emailing customers, unboxing and processing within NetSuite
- Assist with pick, pack, ship and emailing of showroom and marketing samples
- Complete post office or Head Office run and collect and distribute all postage for the business
- Assist with email replies within the department email inbox
- Any other ad hoc duties as required
Required Experience:
- Current Australian driving license
- Exceptional product knowledge
- Demonstrates effective time management skills
- Ability to work independently
- Exceptional attention to detail and organization skills
- Ability to multi-task in a fast-paced environment
- Strong analytical, interpersonal, organizational and communication skills required
- Ability to meet daily goals and deadlines
- Excellent written and oral communication skills
- Alignment with the Grace Loves Lace Mission and Values
GRACE Benefits
- Product discounts of up to 30% to 50% for yourself, your direct family, and friends!
- Benefit from an Employee Discount Platform, allowing you to enjoy exclusive discounts at major Australian retailers.
- Take advantage of Car Novated Leasing/Salary Packaging options through Flare, providing flexibility and financial benefits.
- The chance to work with a diverse team of talented designers, artisans, and production experts.
- Opportunities for career growth and advancement within a globally renowned bridal brand.
- A supportive and inclusive work environment where your ideas and contributions are valued.
- Training and development courses to enhance your skills and expertise via our LMS System
- A commitment to sustainability and ethical practices, contributing to a brand that values the planet.
- Recognition and appreciation for your hard work and dedication through employee recognition programs.
- A supportive management team that encourages your growth and personal development.
Please include a resume and cover letter in your application, outlining your experience and the reasons why you are best suited to this opportunity with the GLL Family.
Although we value the time and effort you have taken to apply for this role we will only be contacting candidates who have been successful at progressing through to interview stage. Thank you in advance for your time and consideration in joining GLL.
Grace Loves Lace has always been, and always will be, committed to provide an environment free of discrimination and harassment to our candidates, employees, customers, and suppliers. We are committed to equal opportunity and recruitment decisions are based on merit and business needs. We do not base decisions on any classifications protected by federal, state or provincial and local laws and ordinances. Reasonable adjustments are available to qualified individuals.
