AddressAbout us
Lort Smith, Melbourne’s Animal Hospital is an icon, serving its people and animals for 87 years. We are Australia’s biggest not-for-profit animal hospital treating over 20,000 animals a year across two locations. We provide a service that is best suited to the times and the needs of the community right now.
Join us in our newly redeveloped North Melbourne Hospital, in a modern state of the art building with improved spaces for patients and updated facilities to support the wellbeing and operations of our hard-working staff.
Your engaging and helpful manner will help deliver a high level of customer service at all times. You will have a clear and empathic style of communication, able to convey information to clients and staff.
You will also have:
Contact us via *******@lortsmith.com if you'd like us to send you a position description.
If you are excited about the prospect of joining our team and making a difference, please apply directly via this ad.
Lort Smith is a great place to work. We are an equal opportunity employer and actively support workplace diversity, equity and inclusion.
Preferred applicants will be asked to consent in writing for Lort Smith Animal Hospital to conduct a police check and each application will be individually considered on its merits.
Lort Smith, Melbourne’s Animal Hospital is an icon, serving its people and animals for 87 years. We are Australia’s biggest not-for-profit animal hospital treating over 20,000 animals a year across two locations. We provide a service that is best suited to the times and the needs of the community right now.
Join us in our newly redeveloped North Melbourne Hospital, in a modern state of the art building with improved spaces for patients and updated facilities to support the wellbeing and operations of our hard-working staff.
What does working at Lort Smith mean?
We are an independent not for profit. We are rewarded through our impact in the community – and our team holds the same values.
Being a community driven organisation means connection - we are here because of our belief in the human-animal bond which goes beyond companionship and the impact we have and leave on the world.
About the role
The main focus of this multifaceted position will be customer service (both internal and external) and ensures the correct supply of required goods and services for the pharmacy and hospital as a whole.
Key responsibilities
- Convey information on pharmacy products to clients
- Assist with client enquires about prescribed medication
- Give advice regarding over-the-counter animal care products
- Manage inventory, including purchase and supply
- Assist with stocktake
- Work with the Pharmacy Manager to obtain quotes from suppliers
- Update pricing as required and ensure items are billed out at the correct price
- Provide training and education to the team on policies, procedures and processes
Your engaging and helpful manner will help deliver a high level of customer service at all times. You will have a clear and empathic style of communication, able to convey information to clients and staff.
You will also have:
- Experience working in a pharmacy or dispensary
- Demonstrated experience in high-volume customer service
- Proven ability to work in a team in a busy, demanding environment
- Experience in training nurses or clinical teams on dispensary procedures
- Cert IV in Veterinary nursing or equivalent (desired)
- An understanding of current veterinary nursing and hospital practices (desired)
- Demonstrated ability to show initiative and innovation
- A newly redeveloped hospital
- Opportunity to make a difference every day
- Great discounts on veterinary treatment, products and pet insurance
- Pet friendly policies
- Wellbeing support and a highly-regarded EAP
- A diverse team environment
Contact us via *******@lortsmith.com if you'd like us to send you a position description.
If you are excited about the prospect of joining our team and making a difference, please apply directly via this ad.
Lort Smith is a great place to work. We are an equal opportunity employer and actively support workplace diversity, equity and inclusion.
Preferred applicants will be asked to consent in writing for Lort Smith Animal Hospital to conduct a police check and each application will be individually considered on its merits.
Please contact *******@lortsmith.com if you would like further information.
