Drills Product Support Advisor

WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

Working FIFO from Perth, the Drills Product Support Advisor's primary role is to maximise operation and product reliability on the fleet of Caterpillar blast hole drills working for one of our major clients in the East Pilbara Region. You will possess a high regard to safety practices, policies and procedures and while delivering to customer's standards and expectation.

As a Product Support Advisor you will be equipped with the latest training on new model equipment to ensure you are setup to succeed by applying those skills and knowledge in order to make a difference. You will work with a highly supportive group and be part of a continuous improvement and solutions network team.

Location: Wodgina Mine, WA - Mineral Resources (opportunity to travel to other MRL sites in the Pilbara region)

Roster: 8 & 6 roster days only (8 days, 6 off), 12.5 hours each day inclusive of 30 mins break

To be successful the following is required:

• Australian-Recognised Trade Certificate
• HR-Licence
• Experience on mining surface drills - Caterpillar drills will be seen as advantageous
• Demonstrate a high level of trouble shooting and diagnostic skill
• Demonstrate a sound understanding of OEM warranty processes
• Strong communication skills and a dedication to safe work practices
• Be well aligned and exhibit WesTrac's SPARC values of Safety, Pride, Accountability, Respect and Customer
• Experience

What we offer:

• Company mobile and laptop provided
• Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
• Job security with a consistent pipeline of work
• Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us!
• Fantastic team environment and inclusive work culture
• Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outlets
• Paid parental leave
• Discounted health insurance
• Income protection insurance
• Salary sacrifice options
• Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate!
• Opportunity to develop into a Specialist position through our supported career succession plans.

If you are interested in taking your career to the next level with WesTrac click the ‘Apply' button today!

Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia only at this current time.

At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success.

WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

Job # 536