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Form of work Embrace the opportunity to be part of our collaborative team and make meaningful contributions to our community! Great opportunity for customer service superstars with local knowledge 35-hour workweek, embracing a 19 day month with a rostered day off! $59,492 to $69,139 plus 11% superannuation THE OPPORTUNITY The Information Services Officer role provides customer service at the Visitor Information Centre, focusing on the provision of accurate information for visitors, investors, new residents and the community. This role is a 12-month maximum term temporary contract. DUTIES AND KEY RESPONSIBILITIES Respond to web, telephone and face to face enquiries by determining the appropriate response and deliver service required in accordance with established customer service procedures; Collate and distribute information such as new resident kits, visitor kits, city guides and investment packs; Maintain up to date knowledge of attractions, services and key information; Assist in the presentation of the VIC store, including stocking of brochures, souvenirs, stationary and equipment…
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