Company

Four PointsSee more

addressAddressPerth, WA
CategorySport, Fitness & Leisure

Job description

Four Points by Sheraton  - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual.  Join us as a Duty Manager in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers. This is a Full-Time position working a variety of shifts. 

Position Summary:

  • Manage day-to-day operations and ensure the quality and standards of the hotel are met
  • Assist guests arriving and departing the hotel through the check in and departure process
  • Handle general enquiries whilst providing a friendly, genuine service with each traveller experience
  • Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
  • Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met 
  • Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations  
  • Build and strengthen relationships with existing and new travellers to enable future bookings
  • Understand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals.
  • About You:

  • Experience with OPERA property management system or similar
  • Relevant experience in a similar managerial role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude
  • Hold or willing to obtain an Approved Managers Card
  • Able to act as a role model and willing to train new associates 
  • Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month 
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program 
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend 
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 
  • Salary Range: $69,000 - $71,000

    Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years. Apply now!

    Be

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    Refer code: 2132894. Four Points - The previous day - 2024-05-05 17:57

    Four Points

    Perth, WA
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