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Hyatt Centric Melbourne
Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.
Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.
Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.
You are here. Now go anywhere
Duty Manager at Hyatt Centric Melbourne
Based on site in Melbourne CBD, the Duty Manager is a vital role within the Front Office Team, responsible for overseeing hotel operations, whilst ensuring all guests’ requests are met efficiently and seamlessly by creating memorable experiences
- Supervision and Support of the Front Office team, ensuring exceptional and efficient service is delivered at all times
- Assist the Front Office Manager in creating departmental policies and procedures, implementing Hyatt brand standards and ensuring all are upheld in the ongoing operation
- Assist in managing upsell targets, promotions and events to maximise revenue
- Lead the hotel in the absence of senior staff, responding to guest enquiries hotel wide
- Oversee our elite and VIP guests, creating effortless and unique experiences
- Respond to emergencies within the hotel, acting as Chief Warden and First Aid Officer
