AddressCairns Art Gallery, located in Cairns Queensland, hosts local, touring and international exhibitions in a heritage building with over 150,000 visitors every year.
The Position
We’re looking for a self-motivated Duty Officer within our retail store with experience in ordering and opening/closing procedures.
Your primary duties will see you act as initial point of contact for all visitors to the Gallery & Shop, assisting in placing stock orders, processing retail sales, and maintaining the highest standards of customer service and shop presentation.
Availability Requirements
Cairns Art Gallery is a 7-day a week business and there will be a requirement to work some evenings and weekends on a rotating roster.
Hours
The position is casual and is an average of 8 - 12 hours per week.
A roster is generally provided 4 weeks in advance, with consideration given to working in with staff preferences.
Pay rates
Hourly pay rates are in line with the relevant award, with penalty rates paid on Sunday and Public Holidays. The rate shown is the base rate.
Qualifications, Skills and Experience
- Proven Customer Service skills
- Strong organisational skills.
- Experience working with and supervising junior staff
- Experience working in a customer service position
- Experience in Point of Sale or inventory management system, including accurately managing product data and physical inventory.
- Demonstrated experience with stock control and cash handling procedures.
- Working knowledge of Microsoft Office such as Excel, Word and Outlook.
- Excellent interpersonal skills with high level verbal and written communication.
- An ability to work collaboratively in a team environment.
- Ability to work unsupervised.
- RSA certificate a bonus, but not vital
Please include a cover letter in your application.
Applications without a cover letter will not be shortlisted
Due to the large number of applicants, only shortlisted applicants will be contacted.
