Dynamics 365 Crm Solution Architect

About Infosys :

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

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Short Description: Dynamics 365 CRM Solution Architect

Location: Melbourne

Roles and Responsibilities:

• Contribute to identify best-fit architectural solutions for Dynamics CE modules; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution.
• Work with a culturally diverse group, adopt different styles.
• Strong stakeholder management skills and the ability to communicate technical concepts to a range of stakeholders.
• Experience in managing technical roadmaps that have incorporated a range of business applications, including exposure to ERP and CRM solutions.
• Configure the application to meet a client's requirements using the Microsoft Dynamics 365 Customization Tool or SDK
• Design and Develop End to End architecture for Dynamics 365 and Integration Architecture for to a mix of online and on-premises Dynamics 365 systems.
• Establish and evolve architectural standards, reference models, guidelines and principles.

Skills /Competencies:

Essential:

• Must have worked in Dynamics 365 CE modules - Sales, Customer Service, Marketing, Field Service and Project Service Automation
• Must have knowledge on CDS / CDM and MDM
• Strong knowledge of CRM development/customization including workflows, plugins, integrations with other systems through various technologies like Azure integration services (Azure functions, Logic Apps, Azure Service Bus)
• Excellent background on Dynamics 365 with multiple projects, especially in a complex multiple system landscape
• Excellent understanding of Dynamics 365 architecture and its interaction with other interfaced systems in a typical enterprise environment
• Experience in architecting cloud and on-premises solutions including identity, API management, integration, data migration.

Additional:

• Microsoft Fasttrack recognized Solution Architect
• Strong attention to detail and outstanding analytical and Problem-solving skills.
• Hands on experience on the product for configurations and customizations

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.