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Form of workJoin this D2C eCommerce business and help build from the ground up. Looking for a Snr Operations / Commercial Manager to scale up this business.
This leading D2C eCommerce business is looking to hire a distinguished leader in the luxury goods sector. We are on the lookout for an eCommerce Business Operations Manager to steer and manage online retail operations.This role is not just a job; it’s a journey—an adventure in driving operational excellence and delivering unparalleled customer experiences in the digital realm.
What You’ll Do:
- Lead with Vision: Guide a dedicated team of marketers, designers, and eCommerce experts.
- Craft Exceptional Experiences: Shape the customer journey from first click to final checkout.
- Master Inventory Dynamics: Keep product offerings fresh and availability seamless.
- Streamline Logistics: Ensure every order arrives on time and every return is hassle-free.
- Drive with Data: Leverage analytics to propel us forward and keep us ahead.
- Maintain Digital Excellence: Collaborate with tech teams to ensure platform is second to none.
- Build Strong Partnerships: Manage vendor relationships with savvy and finesse.
- Uphold Our Standards: Be the guardian of compliance in a fast-paced digital marketplace.
- A holder of a Bachelor’s (or Master’s) degree in Business, Marketing, or a related field.
- An experienced professional with at least 5 years in eCommerce operations and eCommerce business management.
- A leader with the charisma to inspire and the strategic mind to innovate.
- Skilled in eCommerce platforms, inventory systems, and analytics tools.
- An exceptional communicator, problem-solver, and project manager.
- A passionate advocate for luxury brands and a champion of the customer experience.
- Impact: Play a pivotal role in a thriving company.
- Growth: Opportunities for professional development in a supportive environment.
- Excellence: Be part of a team that values creativity and quality.
