Business Development And Operations Manager

CPH Recruitment

At Care Plus Healthcare Recruitment we specialise in healthcare staffing solutions. With a focus on excellence and precision, we specialize in sourcing top-tier talent for a wide range of healthcare roles, including executive leadership and corporate support positions.

About The Client

Our client is one of the fastest-growing registered nursing agencies and NDIS services providers in NSW. Their staff are trustworthy, experienced and very supportive. Care for their consumers is individualised to suit each and every one of them.

Their Mission is to supply professional staff to homes, hospitals, residential aged care facilities and group homes.

About The Role

As the Business Development and Operations Manager you will utilise your knowledge of the National Disability Insurance Scheme (NDIS) and you will be responsible for identifying new business opportunities and building relationships with NDIS service providers, customers and stakeholders.

A critical element the role will be providing leadership of a team of staff who ensure the provision of high-quality direct care services for people with a disability and complex support needs to meet individual client needs while supporting with overseeing overall service delivery.

Key Responsibilities

• Networking & meeting with those in the disability sector with Support Coordinators, hospitals, mental health departments and other NDIS providers
• Develop business and relationship management strategies for the organisation.
• Proactively nurturing leads in the pipeline and maintaining meaningful engagement throughout the customer journey.
• Proven performance in Business Development/growth in the healthcare space
• Ensuring all delivered services are charged to the most appropriate part of the participant’s plan.
• Support development of Client-related documentation including care plans

About You 

• Demonstrated experience identifying and maintaining new and existing business opportunities within government sectors to achieve revenue targets set by the organisation.
• Proven success in developing strong collaborative relationships with key internal and external customers.
• Advanced skills in planning, monitoring and evaluation of service delivery and contribute to the organisational development
• Advanced knowledge on the NDIS policies and standards of service delivery to participants ensuring timely delivery of quality and safe client services
• Proven track record of surpassing revenue and performance targets, along with a history of establishing strong collaborative relationships with key internal and external stakeholders.
• Well-developed critical /analytical thinking and effective problem-solving skills advanced skills in verbal and written communications.

Eligibility Criteria 

• Proof of working rights in Australia
• NDIS Worker Screening Check
• National Police Check 

What We Offer

• Competitive salary 
• Newly created role to make your own
• Flexible working environment 

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.