Ehealth Clinical Analyst (Support & Training)

Position Title eHealth Clinical Analyst (Support & Training)
Employment Type Permanent Full Time
Location Box Hill Hospital
Award Classification Administrative Officers (10) Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 - Admin Officer Gr 03
Hours (per fortnight) 80Applications from Recruitment agencies will not be accepted
The successful applicant to this position will be required to undergo a pre-employment Police Check.
Position SummaryeHealth Clinical Analyst (Support & Training)

• Supportive team
• Professional development opportunities
• Permanent full-time
• Based at Box Hill Hospital

Eastern HealthEastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and statewide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.About the roleThe eHealth Team supports the Electronic Medical Record (EMR) as part of the Eastern Health ICT Strategy entitled “Great Digital Information – Transforming Health Care into Great Health and Wellbeing”The role of eHealth Clinical Analyst (Support & Training) is to provide second level support, training and participate in software build, development and maintenance of functional specifications, software releases, testing and defect resolution and to be a source of advice for the Cerner Millennium platform.About youTo be successful in this role you should possess:

• Experience in customer support or service delivery
• Experience in training clinical staff
• An understanding of clinical workflows in both inpatient and outpatient settings and administration workflows
• A demonstrated record of achievement in supporting clinical information systems or experience in working in complex healthcare or hospital setting
• High level of computer literacy, especially with Microsoft Word, Excel, PowerPoint and Visio.

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range !The benefits of working for Eastern Health include:

• Diverse and engaging career opportunities
• Friendly & supportive team
• Flexible working hours
• Salary packaging options
• Career progression in our teaching hospitals

Next Steps

• If you have the ability and drive to make a difference take hold of this opportunity and apply today!
• For full details refer to the attached Position Description and direct all enquiries to the contact person listed.
• All appointments are made subject to a satisfactory police records check.
• You must have the right to permanently live and work in Australia to apply for this job.
• Please submit all applications online.
• Recruitment agency applications will not be accepted.

Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**Selection Criteria Essential: - Experience in customer support or service delivery
Essential: - Experience in training clinical staff from all levels within a healthcare setting
Essential: - An understanding of clinical workflows in both inpatient and outpatient settings and administration workflows.
Essential: - A demonstrated record of achievement in supporting clinical information systems or experience in working in complex healthcare or hospital setting
Essential: - 2+ year's experience using Cerner Millennium Solutions (PowerChart, FirstNet, SurgiNet, SurgiNet Anaesthesia, Device Integration, ICU, Care Delivery and Medications Management) or another Electronic Medical Record application
Essential: - Relevant tertiary qualifications in a Health discipline, Information Technology or Information Management or equivalent work experience.
Desirable: - Certificate IV in Workplace Training and Assessment
Desirable: - Experience with ITIL processes and functions
Desirable: - Expertise in using software to manage test plans and execution
Contact Person Jeanette Reicha
Contact Number (03) 9895 4021
Alternate Contact Person James Burns
Alternate Contact Number (03) 9982 2361
Closing Date 21/04/2024
Position Description eHealth Clinical Analyst (Support & Training) March - 2024.pdfApplication Guide
SharePlease note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.