Employment Relations Advisor

About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.
About the role
Officeworks is embarking on an exciting organisational change within the People Team and we have a great opportunity available for an Employee Relations Advisor who is focused on developing their career within Employee Relations to join our fast-paced People Advisory team.
We want people who are great as individuals, but even better when working in a team. As an Employee Relations Advisor, you will be responsible for providing advice and coaching on a range of employee relations matters, leading investigations, and case management activities, and supporting strategic and tactical ER initiatives.
In this newly created role you will;

• Manage and lead workplace investigations and prepare case management documentation including investigation report and outcome letters.
• Maintain appropriate record keeping in relation to all interactions with team members and leaders, and case management activities.
• Support where needed on complex cases, escalated matters, and litigation.
• Ensure excellent ER service delivery, including through accurate and timely reporting, insight and trend assessment, and process improvement recommendations.
• Advice, coach and support leaders and people team with ER-related matters and deliver/contribute to capability uplift programs.
• Maintain a current knowledge of human resource and industrial relations frameworks, legislation, policy, and practice.

We operate a hybrid working environment at Officeworks - a combination of working from home (WFH) and our new corporate office in Chadstone.
About you
The successful candidate will possess:

• Tertiary qualifications in Human Resources, Employee Relations or Employment Law.
• Previous experience in a similar role providing ER and HR advice to team members and leaders., with demonstrated knowledge of employment-related legislation.
• Strong knowledge and experience in interpreting industrial instruments (enterprise agreements and awards), HR policies and legislation, and providing advice to team members and leaders regarding outcomes.
• Great time management with the ability to work under pressure and prioritise as necessary.

Our culture
It's all in a day's work when you're part of the Officeworks community - where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family:

• An inclusive, diverse, and supportive environment.
• Flexible working arrangements to best support your individual needs.
• A key focus on wellbeing and safety.
• Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
• Ongoing training and development opportunities to progress your career.
• Industry leading Growing Families policy.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.
Officeworks is a 'Circle Back Initiative' employer - we commit to respond to every applicant.
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