Engagement Officer

Role type: Fixed term, Part-time

Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry

True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, ​we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.​ 

To find out more about us, please visit https://www.acknowledgeeducation.edu.au/about-us/  

About the Role

You will play a key role in providing support to the Partnership and Placement Managers - creating databases, reviewing current clients’ folders, editing documents on process and engagement with external stakeholders, emailing on behalf of the Engagement and partnership team, and providing administrative support.

Key responsibilities include:

• Administration duties with focus on engagement - Developing the clients and prospect database (under supervision from the Industry Engagement Manager;Collaborate feedback form Partnership & Placement Manager; Collaborate with the Placement team to ensure team success and compliance; Editing clients’ documents
• Email management - Collect and triage emails from the campaign; Create suitable email templates for placement and stakeholder engagement
• Organisational and Compliance - Collaborate with the Quality Assurance team and the Industry Engagement Manager in ensuring that all documents meet the required standards; Check and update the clients and prospect information. 

About You

• Demonstrated understanding in sales.
• Ability to work independently and juggle multiple demands
• Flexibility over 4 days per week
• Excellent communication and interpersonal skills.
• Proficiency in utilising relevant technology and Microsoft Office.
• Ability to work under pressure and to work as part of a team

Why work with us

• Part-time role offering flexibility to your schedule
• Incredibly committed and supportive team of student-centric professionals
• Be part of a fast-growing organization working in an agile environment
• Acknowledge education is part of UP Education group – Be part of a leading education provider: https://www.up.education/

To Apply: 

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students. 

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.