Engineering Manager

Here at Skedulo, we’re on a mission to support the 2.7 billion people in the world and the companies that employ them who do not work at a desk every day. Our global teams are collaborative, ambitious, innovative, and passionate about helping our customers realize their fullest potential by enabling their mobile workforces.  

The Skedulo team is a tight-knit group of builders who are passionate about shaping the future of how work gets done outside of the traditional office setting. We are looking for motivated, self-starters who share our values, challenge the status quo, and push the pace of innovation in order to accelerate growth. If you’re drawn to solving hard problems and want to help develop software that will make a difference in people’s lives, Skedulo is for you. Visit our website to learn more about what Skedulo does and to learn more about our people and team.

The Core Services team builds the underpinning components and services of our product platform These services are the “glue” that binds the rest of the product together. The Engineering Manager for the Core Services team is accountable for leading the Core Services team of engineers to design, implement, and maintain critical infrastructure, and ensuring the reliability and scalability of our core services under their remit.

The Engineering Manager leads the execution of large cycles of work and complex initiatives across their team and is responsible for meeting technical objectives, alongside some hands-on software development and contributions to the codebase.

This role is accountable for  leading customer and operational escalation responses for their team and ensuring their team is aware and aligned on customer and business commitments. They will work within their team to ensure PIRs and their associated action items are completed for all customer outage events.

The Engineering Manager is responsible for building a high-performing team and ensuring that they are enabled to succeed. They are a custodian of staff development and morale while ensuring that the teams are resourced and delivering for our customers. They will be coaching and mentoring their direct reports. They are a guide for reports on their career journeys as well as aligning expectations, maintaining morale, and facilitating one-on-ones all while providing positive and constructive feedback.

RESPONSIBILITIES 

Delivery and Execution

·       Provide technical leadership and guidance to the Core Services team, fostering a culture of innovation, collaboration, and excellence to consistently deliver business impact 

·       Responsible for Core Services engineering delivery inline with  the roadmap; accountable for the performance of the team and the results they deliver

·       Consistently meet commitments and timelines agreed by the company and the Core Services team

·       Collaborate and partner with Engineering teams, Product leaders and other stakeholders across Skedulo to ensure the timely delivery of shared business objectives and dependencies

·       Ensure the Core Services team outcomes are aligned with the wider business strategy

·       Contribute to Roadmap planning and tactical work planning for the Core Services Group

·       Oversee the planning and execution of projects related to core services, including resource allocation, timelines, and deliverables

·       Build strong relationships with Engineering leaders across the business and effectively navigate organizational dynamics and changes

·       Demonstrate strong decision-making skills in ambiguous situations, balancing data-driven analysis, stakeholder input, and a sense of urgency to make informed choices that drive progress

·       Contributing to code and code reviews and helping the team deliver robust, maintainable, and high-quality software. Our tech stack consists of React, Typescript, Kotlin, Node, and Scala. Familiarity with some but not all of these technologies is required.

People Leadership

·       Recruit, mentor, develop, and retain high performing engineering talent to execute the company's technical vision.

·       Help your staff to overcome obstacles, resolve blockers, and complete work tasks

-     Mentor/ coach direct reports in an open, respectful, flexible, and empathetic manner

·       Provide positive and constructive feedback to direct reports in a timely manner 

·       Work with your reports to build and achieve goals on their Career Development Plans through regular (weekly or bi-weekly) 1 on 1’s with your direct reports.

·       Partner with other Engineering leaders to ensure adequate resourcing

·       Participate in the performance management process where required

·       Share relevant information from senior leaders and executives to your staff and communicate with your team in an effective, clear, concise manner in both written and verbal form

·       Drive high performance across your team with even distribution of performance (vs. hero-culture)

·       Weave our company values into the fabric of how your team operates and makes decisions

·       Can clearly articulate the company vision and how your team supports the vision 

·       Demonstrate self-awareness, accountability, ownership and strong communication when issues arise

·       Effectively delegate and promote autonomy with situational support

·       Actively limit single points of failure and knowledge silos 

·       Provide clarity around the processes and policies of Skedulo for your staff

·       Care genuinely for the health and wellbeing of your staff 

Process Improvement

·       Drive initiatives across your Group and more broadly across Engineering to continuously improve the security, observability, availability, and performance of the Skedulo product suite

MINIMUM REQUIREMENTS

·       Must have at least 5+ years commercial experience in software development.

·       Must have at least 2+ years prior experience in a people leadership role.

·       Must have at least 2+ years working with agile development methodologies.

PREFERRED REQUIREMENTS

·       Ability to think quickly, and work well in an agile environment. 

·       Possess strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and contribute to the product strategy to successfully deliver on the product roadmap

·       Possess strong verbal, and written English communication skills with the ability to explain the approach to all levels of the organization including key stakeholders 

·       Prior experience and comfort in managing teams while, at the same time, setting goals, giving context and empowering people to achieve those goals

·       Strong project management, problem-solving, and decision-making skills

BENEFITS
- Flextime - 3 days in the office & 2 days working from home

·       Mental Health Support/Resources through Modern Health

·       3 Paid Volunteer Days per year 

·       10 paid sick days per year

·       4 weeks paid leave per year

·       8 Days of public holidays per year

·       Stock Options/ Equity 

·       Kitchen stocked with snacks & drinks

·       Paid Parental Leave for both carers 

·       Learning & Development Stipend

·       Employee Referral Bonus

·       Our offices have creative, open workspaces with room to play, reflect, and relax 

·       Our team is extremely competitive, and we will challenge your best table tennis skills

Skedulo is proud to be an Equal Opportunity Employer. We believe that a diverse makeup of our workforce is a reflection of the communities we care about and serve. We are committed to creating a diverse workplace and inclusive culture. All qualified candidates are considered for employment regardless of race, color, ancestry, age, religion, gender identity, gender expression, sexual orientation, national origin, veteran status, marital status, mental or physical disability, or any other characteristic protected by applicable law.