The enterprise capability building market in Australia is estimated to be over $3bn annually. While the market is huge, there is a dearth of solutions that deliver real and measurable outcomes, at scale. Mentem by UNSW redefining enterprise skill building at scale with a solution that is proven to deliver results. In that way, Mentem by UNSW
Reporting to the Client Relationship Director (CRD), the Enterprise Account Exec (EAE) plays a critical role in educating the market in the value of Mentem and why we’re different to other products on the market.
The EAE is responsible for achieving quarterly sales and revenue targets by acquiring new clients and growing business with existing clients. The EAE will take a data driven approach to building the pipeline, prioritising and nurturing opportunities from first contact to conversion. The EAE will work closely with the Client Success Managers to provide account management support to clients, ensuring a smooth journey from their initial implementation to scaling across the enterprise.
The EAE will be trusted by clients and prospects to advise on current and future workforce capability challenges and how to deliver capability uplift programs in response. The EAE will be a strategic thinker, developing a deep understanding of the business models, strategic objectives, culture, policies and procedures of Mentem’s major clients as they relate to Mentem’s offerings.
Responsibilities of the Role
Identify and pursue new business opportunities within the Government and Private Sector by establishing relationships with prospective clients both within and external to your existing professional network.
Achieve agreed quarterly sales and revenue targets through the acquisition of new clients and by growing existing clients.
Develop high-quality proposals that align to client needs, budget, and timelines.
Implement the Mentem sales process, to quickly qualify client opportunities and prioritise opportunities with a high chance of conversion.
Proactively hold strategic account review sessions to identify new opportunities and check customer satisfaction
Work with the Client Relationship Director and the CEO to continually improve and implement Mentem’s go to market, growth and client acquisition strategies.
Work closely with the Client Success Managers (CSMs) to manage client accounts, providing a point of escalation for key client stakeholders to raise issues.
Support and guide ongoing product development based on input from and an understanding of client needs.