Etcs Onboard Maintenance Engineer

Hitachi Australia is the regional headquarter of Hitachi, Ltd., the 112-year-old, Japanese multinational conglomerate with its headquarter in Tokyo, Japan.  This is an exciting opportunity to work in a dynamic environment, contributing to the success of Hitachi onboard systems and enhancing customer satisfaction.

When you join the Hitachi Australia team, you can enjoy: 

• A competitive Incentive Scheme 
• 10 weeks paid Parental Leave 
• Additional annual leave days (moving house, Birthday, Foundation Day) 
• Staff Discounts on home appliance goods 
• Health and Well Being Program 
• Employee Assistance Program (EAP)
• Access to the largest digital training library from the world’s top training providers

Hitachi Australia is currently seeking a qualified and motivated ETCS Onboard Maintenance Engineer to join our team based in our North Ryde, NSW office. This position can either be a permanent role or minimum 12-month fixed term contract.

The successful candidate will play a key role in ensuring the efficient operation of our ETCS onboard systems, providing technical support, and contributing to the improvement of our services. While a tertiary qualification in a related field is desirable, industry-related experience and a proactive mindset are crucial for success in this role.

RESPONSIBILITIES:

The principal accountabilities for this position will include but not limited to:

Onboard Event Log Analysis: Utilize custom software and Microsoft Office applications for the analysis of ETCS event logs. 

Fault Tracking System: Maintain and develop a comprehensive fault tracking system to monitor and address issues promptly.

Local Technical Support: Provide local technical support, including fault finding, analysis, and troubleshooting of the ETCS onboard system on the train. Rollingstock knowledge is desirable.

Escalation and Collaboration: Escalate and facilitate offshore technical support when necessary, collaborating with Hitachi staff located in Australia, Japan, and Italy.

Reporting: Prepare monthly reports with diligence, highlighting fault trends and maintaining accurate records.

Compliance: Adhere to relevant Hitachi Japan Quality Assurance processes and regulations.

Flexible Work Schedule: Work flexible shift patterns, including planned night testing, and be on-call for occasional urgent fault assistance.

Proactive Approach: Be self-motivated and organized in prioritizing and completing tasks.

Continuous Improvement: Seek opportunities to expand offerings for value-added services and contribute to the improvement of customer satisfaction.

Qualifications & experience:

• At least 5 years’ experience in a similar position 
• Rail Industry Worker competency.
• Minimum TAFE Certificate III in Engineering – Technical.
• Negotiating and influencing 
• Problem analysis and resolution 
• Commitment to minimum 12-month contract.
• Strong communication skills with the ability to communicate at all levels within the organisation.

The salary package is negotiable for the right candidate.

Diversity, Equity and Inclusive is at the core of our culture and as an equal opportunity employer, Hitachi Australia strongly encourages women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to click the "Apply" button below and send your resume and a cover letter.