Event Operations Assistant Manager, Art Gallery

The Event Operations Assistant Manager manages the successful delivery of catered events. It involves overseeing casual staff, enforcing adherence to policies and procedures, and operating within budget limitations to meet targeted goals. During quieter periods, the role also undertakes some of the day-to-day management of the Gallery's food and beverage outlets, ensuring their effective operation.This is a not a 9 to 5 role and will require the individual to have a high degree of flexibility in their work times with the majority of shifts rotated over 7 days, including evenings and weekends.The Event Operations Assistant Manager will have experience in a similar role with outstanding hospitality and communication skills. Provide operational supervision and delivery of Gallery catered events over a 7-day roster including weekends and evenings. Review and analyse the daily operational needs, ensuring quality, consistency and financial targets are met consistently. Recruit, induct, train and oversee casual front of house staff, including monitoring performance in accordance with department requirements. Ensure the training and development of casual front of house staff Manage the Point-of-Sale system including product updates and data analysis. Oversee and manage outlet bookings, customer communication and complaint management. Develop weekly rosters that meet labour requirements, reporting to the Operations Manager on staff resources and requirements. Oversee the day-to-day management of the Gallery's food and beverage outlets, as required. Assist in the development of, oversee and adhere to standard operating procedures, staff training programs and sequence of service. Observe industry trends, suggest and develop new service styles and menu improvements. Assist in maintaining beverage stock levels and complete stocktake as required. . The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer. Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar). Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022. Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022. All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022. ***APPLICANTS ARE REQUESTED TO APPLY ONLINE – scroll down and click the ‘APPLY ONLINE' button. If you are reviewing this position on SEEK, please click on the apply button above and you will be able to review role profile and apply ***
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