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Form of workAbout Us….
The Brisbane Convention & Exhibition Centre, currently ranked #2 in the world by the International Association of Congress Centres, seeks enthusiastic and engaged people to deliver incredible events and world class experiences to the highest levels of personal service. BCEC sits at the heart of Brisbane’s bustling South Bank cultural and entertainment precinct; home to art galleries, world class performing arts, and superb riverside dining. Managed by ASM Global, international venue management specialists, our venues connect people through the unique power of live experiences. At the Centre we strive to create a working environment that rewards excellence and creates opportunities for advancement, while ensuring a balance between work, family and community.
About You…
- Friendly, confident wit h a real passion for events
- An ardent customer focussed team member driven to deliver only the very best customer experience
- Desirable knowledge and experience in delivering Business Events operations within a 5-star venue
- Innate and demonstrated ability to collaborate with multiple stakeholders and internal departments to ensure smooth event delivery with a solution focussed approach
- Your one team approach will nurture a culture of care and collective success
- Pride in your work that clearly shows attention to detail and well-crafted time management skills
- Your communication skills and ability to connect will ensure the best event experience for client and guests.
- Your dedication and commitment to the event will create long lasting memories
- Availability across 7 days and nights is required for this position
About the role…
- Our Events & Customer Services Department manages the logistical coordination and seamless delivery of all events in the Centre. As the main point of contact on event days you will be tasked with monitoring the operational delivery of events.
- With a solution focused approach, you will identify and communicate the needs of the Client to Centre departments ensuring effective and timely delivery of services.
- Conduct and complete pre and post event checks, capturing standards in quality presentation, safety and compliance.
- Work closely with your Customer Experience Coordinating team to ensure appropriate attention and care is given to our clients on event day/s which is foremost in consideration
- This is separate to Event Planning and aside from Food & Beverage Service.
Please note applicants must have Australian residency or permanent resident status. The successful applicant will be required to provide the Centre with a National Police Certificate Name Only (Police Check).
If you meet the above criteria and would like to be part of an enthusiastic and committed team working in a world’s best convention showpiece, we welcome your application.
Applications close 5 pm Friday 1 March 2024
