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Form of workCompany Description
Winner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s modern joie de vivre with classic French Bordelais art de vivre to articulate an enriched experience of captivating refinement.
We are “relentlessly guest obsessed” in everything we do, and work to deliver the very best culinary and service experience for our discerning clientele.
Job Description
What you will be doing:
- Complete organisation of conferences, events and group accommodation from confirmation to post-event follow-up in order to ensure client satisfaction.
- Prepare all banquet event orders, and other relevant paperwork to effectively communicate client/guests needs to internal and external sources.
- Preparation and follow-up of event, group accommodation, social and corporate proposals as well as promotional collaborations for direct clients and on behalf of department, as required.
- Work within an agile team environment to maximise opportunities in an ever-changing environment, this may include product and promotion development.
- Promote and Market curated events.
- Assist with the use of the Sofitel and Garcon Bleu marketing tools, to create, distribute and analyse promotional executions.
- Use of hotel tracking system to accurately record all activities including follow-up.
- Represent the hotel at various functions and meetings, as necessary.
- Quoting and contracting business both new and existing clients.
- Develop close relationships with other Accor hotels, hotel suppliers and contractors and all Conference and Event clients, past, present and future
- Assist “walk-ins” with their enquiries.
- Sell all Hotel Services, with particular focus on up selling and add on sales to heighten the client experience and add revenue for the business.
- Conduct thorough client and staff briefings as necessary.
Qualifications
Your experience and skills include:
- Previous sales experience within the tourism or hospitality sector is advantageous.
- Ability to work independently and manage conflicting priorities when under pressure.
- Strong written and verbal communication skills, with the ability to build strong relationships.
- Attention to detail.
- Strong problem-solving and negotiation skills.
Additional Information
Your team and working environment:
Be part of Sofitel Adelaide's growing team with the opportunity to build your skills and expertise to reach the best version of YOU.
At the Sofitel Adelaide, you will take your embrace your GRIT as your chosen superpower. You will have the opportunity to make every contribution count and we aim that every interaction will make you #feelvalued by creating a fun, fast-paced and rewarding work environment
What is in it for you:
- Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
- up to 50% discount on meals at Sofitel Adelaide
- Family & Friends accommodation discounts
- Learning programs through our Academies
- Fully laundered uniform provided
- Free 24 hour access to our Employee Assistance Program
- Opportunities to develop your talent and grow within our property and across the world!
- Ability to make a difference through our corporate social responsibility activities
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
