AddressPurpose
The Events & Operations Coordinator will coordinate the planning and delivery of Rugby Australia’s annual rugby events which include but are not limited to:
- Domestic Wallabies & Wallaroos Test Matches
- Inbound Tour Matches
- International Rugby Sevens
- National Competitions
- Other events as required
The position is one of the main points of contact from an event operations perspective and will manage and develop operational relationships with Rugby Australia’s internal and external stakeholders such as venues, teams, service providers and suppliers.
Key Accountabilities
Strategy
- Continually challenge and refine current planning and operational procedures in order to deliver events and manage operations more efficiently and effectively
- Work with the Events & Operations team to achieve and maintain productive, progressive and harmonious relationships with key stakeholders
- Assist with developing, producing and refining Rugby Australia’s Rugby Services policies and procedures for review and implementation, including event/tournament manuals which outline logistical, administrative and operational requirements
Finance
- Assist with the preparation, reporting and management of event operations expenditure and event budgets
Operational
- Assist with match day operations and ensure that detailed match day planning is successfully executed
- Assist with event planning and developing key match day tools including event documentation, tournament manuals, venue delivery schedule, accreditation, satellite catering, parking, fixtures fitting and equipment documents, ticketing and others
- Liaise with key service providers and event partners (venue, signage, sport presentation, broadcasting, match communications)
- Coordinate game day rugby platforms (including Rugby Xplorer) to support participants and other groups with accurate and timely information
- Coordinate the travel of all inbound international teams and their management including the facilitation of flights, accommodation and ground transfers, both domestic and international
- Coordinate the rugby operations requirements of inbound international Test Matches in relation to match day transport, medical requirements, referees, anti-doping and judicial requirements
- Appoint and manage rugby specific event day staff (paid and volunteer) for match days including liaison officers, match managers, match day assistants, medical staff, ball kids, ball kid coordinators, timekeepers
- Attend internal and external event planning meetings and maintain the actions and issues register
- Have a broad knowledge of all match venues including the day-to-day operations, key personnel, policies and procedures
The roles and responsibilities of the position will evolve, and candidates will be required to exhibit flexibility and a team focused attitude.
Capabilities, Experience & Qualification Requirements
Capabilities
- Ability to take a strategic view on planning and delivery, whilst exhibiting a strong attention to detail
- Demonstrated ability to manage and prioritise multiple tasks in a pressure environment
- Strong communication (verbal and written) and relationship management skills
- Ability to build and maintain strong relationships with internal and external stakeholders to drive the overall operational success of Rugby Australia events
- Ability to think clearly, remain calm under pressure and demonstrate conflict resolution skills
- Exhibit flexibility and a team focused attitude
- Extensive knowledge of and an ability to utilise Microsoft applications
Experience
- Prior event coordination success for a sporting organisation
- Disciplined budget reporting with previous experience administering a budget
- Previous people management experience with a demonstrated ability to maintain relationships with a diverse group of stakeholders such as marketing personnel, venue and ticketing operators and state unions
Qualification Requirements
- Appropriate tertiary degree or relevant experience
