Events Operations Manager

Do you LOVE the EVENTS space? We want YOU!

About Bankstown Sports Club

Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 170,000, employing over 580 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.

Bankstown Sports is a one-stop destination for all.  Our venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings across Italian, Asian, and middle eastern cuisines, just to name a few.  The Group operates six clubs as well as a state of the art 600 seat theatre, a large Grand Ballroom and an extensive range of facilities to host events of all kinds along with a commercial office tower. 

About the Role 

Our Events team is expanding and we have an exciting opportunity for an experienced Event Operations Manager to join our team!

We are looking for an extraordinary, enthusiastic and highly motivated events professional that is inspired to create a unique and memorable guest experience. The position will suit someone who is currently looking to develop their leadership skills and prides themselves in delivering superior customer service at all times! 

Reporting to the Events Manager, you will be responsible for leading the Events team with managing and executing the Events operation.

Your responsibilities included:

• Oversee the events operational team 
• Lead by example and having active presence across all events 
• Provide job coaching to Events Coordinators and Team Leaders when running and operating large events 
• Work closely alongside operational stakeholders to ensure smooth operations e.g Food and Beverage, Marketing, Security 
• Act as a primary point of contact for all operational events 
• Coordinating and overseeing all events across BDSC and associated venues 
• Ensure all events are set up and compliant with WHS standards 
• Run and manage multiple events simultaneously 
• Manage venues, suppliers, and external stakeholder on all aspects of event operations 
• Actively drive key revenue goals and targets of the department 

Essential Criteria includes:

• Proven ability to lead, plan and deliver events in a collaborative and professional way within a large organisation
•  Demonstrated ability to collaborate with key and senior stakeholders across multiple parts of an organisation to deliver an outcome
• Excellent attention to detail, ability to manage competing priorities, to work both autonomously and as part of a team
•  Experience working within fast paced hospitality environment
•  Exceptional communication skills both written and verbal
• Commitment to a high standard of service and customer focus
• RSA and RCG Competency Card, or willingness to obtain

Perks include: 

• Be a part of a culture that celebrates team success, where we help others to succeed and are driven to find a way to make our challenges work for us.
• Professional development - Grow your career
• Ongoing training and mentorship 
• Free secure parking 
• Discounted, on-site car washes 
• Rewards & Recognition program
• Daily meal allowance for lunches and coffees within the venue

If you are ready to take the next step in your career and join the Bankstown Sports Club family, Apply now!