Executive General Manager, Strategic Delivery

Shape the future of our business through Strategic Delivery.

Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs!

In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey.  

What’s the job?

The Executive General Manager of Strategic Delivery is a member of the Cover-More Group Executive Team, reporting directly to the Group CEO. This is an influential role within the business, with accountability for ensuring Cover-More Group meets the expectations of our customers, partners, communities, and parent company through strategic initiatives. This role oversees strategic development and delivery, portfolio planning and prioritisation, and internal and external communications.

• You’ll be responsible for articulating the strategic direction for the Group, ensuring the organisation maintains medium to long-term competitive advantage, and meets the expectations of stakeholders
• You’ll proactively monitor, anticipate, and assess global, macro-economic and regulatory trends, ensuring that our strategy positions us to effectively respond to change
• You’ll drive alignment of the corporate strategy to business unit, customer experience, and sustainability strategies
• You’ll manage strategic governance, including development, planning, and reporting to Executive and Board audiences
• You’ll own the global Project & Program Delivery Framework, ensuring the capability is matured and optimised to drive quality and transparency in project delivery
• You’ll be responsible for leading and acting as a key member on strategic projects across the Group, including M&A assessment and entity divestment
• You’ll manage, support, and allocate team resources across strategy, transformation, and operations projects in-line with Group prioritisation
• You’ll lead the development of non-financial management reporting for Cover-More Board and Zurich Group engagement
• You’ll establish and coordinate Cover-More Executive management rhythms, including strategic planning sessions and business reviews
• You’ll provide oversight of the Group internal and external communications agenda, including brand strategy, internal communications agenda, management of emerging and sensitive reputational issues, and implementation of brand and communication guidelines and policies

And what are we looking for?

• You’ll have proven experience in a senior leadership role overseeing Strategic Delivery or project management, preferably in a complex global organisation
• You’ll have experience developing and delivering enterprise-wide business planning, reporting and analysis frameworks to support long-term strategic outcomes in a variety of high profile, complex environments
• You’ll have experience overseeing high profile digital and technological transformation initiatives
• You’ll bring a strategic mindset with a focus on innovation, agility, and driving results in a fast-paced and dynamic environment
• You’ll have strong analytical and problem-solving skills, with the ability to translate strategic objectives into actionable plans and measurable outcomes
• You’ll have exceptional communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of an organisation
• You’ll have experience leading and developing high-performing teams, fostering collaboration, and empowering individuals to achieve their full potential
• Global experience within consulting, technology, retail or fintech would be advantageous

So, why choose us?

We value optimism, caring, togetherness, reliability, and determination.

We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.  Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.  

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships…so start planning for your next trip today!

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together!

#LI-Hybrid