Experienced Retail Store Manager - Luxury Fashion

R I C A R D A – Experienced Retail Store Manager – Luxury Fashion

RICARDA is a leading Australian retailer offering Luxury Fashion and design products from national and international designers.

We are looking for a career driven Experienced Retail Store Manager to drive our business in an exciting phase of growth with Perth’s unique mix of high-end Luxury Fashion and design destination.

Your primary responsibilities will be:

• Drive sales through uniquely tailored and personalised customer service.
• Assist in the implementation and management of all aspects of store performance (sales, targets and other KPI’s).
• Build from existing store policies and procedures to ensure greater efficiency and organisation.  Always be on the search to improve and innovate.
• Provide strong leadership to establish and maintain a positive retail culture & environment that encourages training, development, teamwork, motivation and recognition.
• Conduct performance reviews and manage staff overall performance and motivation.
• Staff inductions and orientation.
• Supervising the day to day activities of all staff.
• Conduct regular product and customer service training to ensure sales teams are constantly equipped with up to date knowledge.
• Manage staff rosters, customer orders, stock takes and laybys.
• Exceptional merchandising presentation standards with an ‘eye for detail’ and ensure the highest standard of cleanliness in the store.
• Manage customer orders (both phone and online)
• Respond to customer enquiries.
• General administration of the store’s amenities. 

The ideal candidate will:

• Have a successful track record in managing fashion or luxury stores.
• Have a genuine interest in the art of styling and providing a customer with exceptional service experience.
• Have experience in developing sales strategies that have resulted in sales & revenue growth.
• Have a positive and inspiring style of management and mentoring.
• Have experience in recruitment, training and succession planning of team members.
• Be an excellent communicator who can build rapport & relationships.
• Be highly motivated, results driven & an inspirational leader who leads by example.
• Have exceptional listening skills, be interested in people and attuned to their needs.
• Be confident to sell products requiring specialist knowledge.
• Have a passionate interest in fashion, art, design and innovation.
• Highly driven to make a positive difference. Have a can do attitude.
• Be proficient in Microsoft Excel and Word and have general computer knowledge.
• Have a current WA driver’s licence.

We offer:

• A great salary package to match applicant’s experience.
• Generous discount structure.

This is a full-time position located in Claremont, Western Australia. To apply please click the apply button and submit your CV and cover letter outlining how you meet the above selection criteria.

If you feel you meet the above criteria and would like to become a part of the team, please submit your resume and covering letter via Seek.

Please note only shortlisted candidates will be contacted. Strictly no agencies.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years’ experience do you have as a Store Manager?
• How much notice are you required to give your current employer?
• What's your expected annual base salary?