Expert technical operations manager

Forsta/Confirmit Expert – Technical Operations Manager

$100,000 - $120,000 + Super

RH110424

Sydney or Melbourne

Join the premier provider of comprehensive business intelligence and market research to the services sector in Australia.

Central to their success is their ability to provide insightful, valuable, actionable recommendations. Experts in their sector their advice and insights are tailored to their client’s specific markets and business needs. Offering a suite of customised research services, large-scale tracking programs and high-end syndicated products what sets them apart from the competition is their core focus on the provision of exceptional client service and the use of the latest technology and platforms.

They are looking to hire a Forsta/Confirmit expert in the capacity of Technical Operations Manager.

Working closely with the Operations Director you’ll be hands-on delivering survey programming and data processing for some of the company's most high-profile and complex studies. You’ll enjoy using your skills and smarts to automate and improve processes. Ideally, you will also have had experience migrating trackers between platforms and software packages. You’ll be an expert when it comes to date integrity and quality.

Requirements:

• Proven experience in data management, survey scripting, and programming within a market research or similar environment.
• Proficiency in programming complex Online questionnaires in Confirmit/Fosrta
• Demonstrated expertise in generating accurate and efficient outputs, including tables and data.
• Excellent problem-solving abilities, particularly in troubleshooting data-related issues.
• Leadership skills and the ability to mentor and motivate team members.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

In return, you will get to work as part of an organisation that values openness, collaboration, respect and teamwork and which has impressive growth plans. They offer 25 days of leave, Birthday Leave, a competitive bonus, and hybrid and flexible working.

Please note, that you need to be currently based in Australia to be considered for this role.

For more information please send your CV to Rowan Haylett at Resources Group: ********@resourcesgroup.com

About Resources Group

We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.